Field Auto Appraiser - Danbury, CT
About the role
Drive sales growth by engaging with interested prospective customers, all while working remotely.
No cold calling—Connect through inbound calls and proactive outbound calls with active insurance shoppers.
Enjoy competitive compensation with a base salary + uncapped performance-based incentives.
Sell reputable products from Allstate and our family of brands.
Responsibilities
- Meet customers where they are, whether it’s at their home, a repair shop, or a tow yard.
- Take the lead in writing estimates and guiding customers through the repair or total loss process.
- Utilize a mix of in-person visits, virtual inspections, and written communication.
- Evaluate damage on-site or collaborate with body shops and service providers.
- Live into Allstate’s Claims Culture by caring, empowering, and restoring, leading with empathy, always.
- Investigate casualty (and applicable LOB) claims by performing detailed reviews of damage and interpreting policies to determine coverage.
- Use phone, emails, and sometimes video chat with customers to help them through a fast, fair, and easy claims process.
- Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.
- Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.
- Ensure claims are documented accurately and in line with policy agreements.
- Use sharp critical thinking skills to solve problems.
- Maintain clear, timely records in our claims system.
Requirements
- You have 3-5 years’ experience in auto collision estimating using CCC One.
- You have a High School Diploma or a GED.
- You have proficient written and verbal communication skills to effectively interact with customers.
- You have strong attention to detail and ability to write precise and comprehensive estimates.
- You are comfortable with utilizing technology and various platforms for claims processing.
- You have excellent time management and organizational skills to manage multiple assignments effectively.
- You have a valid driver's license and are willing to travel as part of the job requirements.
Qualifications
- Valid driver's license and willingness to travel as part of the job requirements.
Skills
- Auto Collision Repair
- Auto Estimating
- Automotive Repair
- CCC ONE
- Mechanics
- Motor Vehicle Repairs
- Organizing
- Repair Estimating
- Solver
- Verbal Communications
- Written Communication
Benefits
- Competitive salary based on experience and qualifications
- Medical, dental, and vision coverage
- Allstate pension plan and 401(k) savings plan
- Ayco financial coaching
- Spring Health mental and emotional wellbeing resources
- Paid parental leave
- Adoption reimbursement
- Paid time off
- Tuition reimbursement
- Wellness incentives
Pay
$60,000 - $117,700 annually
Schedule
This position is a field-based role. To be eligible for this role, you must be in the following location: Danbury, CT
Company Car
Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.
Notice of Licensing Requirement
As a condition of employment, you may be expected to obtain an adjuster’s license. All required licenses will need to be obtained within 60 days of hire. You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal.
Notes
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job. This position is not available for residents of Washington, California, Alaska, and Hawaii.