Field Applications Specialist
About the Role
As a Remote Field Applications Specialist for medical devices, you will install, commission, maintain, troubleshoot, and support advanced radiation protection systems while partnering with hospital teams throughout the United States. This is a direct-hire, remote position based in the Eastern U.S. with 50-75% travel required, primarily supporting installation projects in the Northeast. Regional travel includes 1-3 overnight trips. Candidates must have convenient access to a major airport.
Responsibilities
- Lead the installation and commissioning of ERPD systems in hospitals across the United States.
- Coordinate with hospital Facilities, Engineering, and contractors to ensure site readiness.
- Install, test, calibrate, and commission ERPD systems and control units.
- Perform annual preventive maintenance and inspections of ERPD installations.
- Troubleshoot mechanical, electrical, and pneumatic issues both onsite and remotely.
- Support customer demonstrations, evaluations, and pilot installations alongside the Sales and Clinical Specialists team.
- Recommend product and process improvements based on field experience.
- Help define installation, support, and service processes as part of the growing Field Applications team.
- Work directly with physicians, Cath lab teams, hospital facilities, and radiation safety officers to support customer installations and service activities.
- Help shape the processes, tools, and standards for the growing Field Applications organization.
Requirements
- Associate degree, military technical training, engineering technology, or an equivalent combination of education and field experience.
- Field service experience in utilities, HVAC, telecom/cable, electrical contracting, or similar industries (preferred).
- Excellent mechanical aptitude and troubleshooting ability.
- Outstanding customer communication and professionalism.
- Ability to coordinate effectively with hospital teams, contractors, physicians, Cath lab teams, and radiation safety officers.
- Access to a major airport to support travel requirements.
- Ability to travel 50-75% on regional 1-3 night trips.
- A builder's mindset with the desire to help create a world-class service organization.
Physical Demands
- Lift, carry, and move equipment weighing up to 50 pounds.
- Bend, kneel, climb, and work in tight mechanical spaces during installation and service activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings account (HSA)
- Flexible spending account (FSA)
- 401(k) with matching
- Life insurance
- Short-term disability
- Long-term disability
- Paid holidays
- Paid time off (PTO)
- Annual bonus opportunity
Pay
Base pay: $75,000–$100,000. This position is eligible for an annual bonus opportunity.
Why This Opportunity
You'll work directly with physicians, Cath lab teams, hospital facilities, and radiation safety officers while helping shape the processes, tools, and standards for a growing Field Applications organization. If you're looking for more than just another field service position—if you want to help build a company that's improving the safety of healthcare professionals across the country—we'd love to meet you.