Field Applications Engineer - Entry Level
About the Role
Tektronix is seeking a customer-focused Field Applications Engineer to join our Sales organization in North America. This entry-level position is ideal for an engineer who has completed our training program in the Technical Support Center and is ready to begin a technical sales career in a fast-paced technology company. Field Applications Engineers provide technical expertise and solutions to customers across cutting-edge industries, engaging throughout the sales cycle to ensure customers have the right tools to achieve their objectives.
This role offers the opportunity to make a tangible impact in a dynamic environment, working alongside the sales team to drive customer success and innovation.
Responsibilities
- Serve as the technical expert, supporting pre-sales activities such as product demonstrations, technical presentations, and solution development.
- Collaborate closely with sales teams to understand customer requirements, identify technical solutions, and assist in closing deals.
- Provide post-sales technical support, ensuring customer satisfaction and successful implementation of test and measurement solutions.
- Engage directly with customers to solve technical challenges, offering tailored recommendations and guidance based on in-depth product knowledge.
- Participate in customer training, workshops, and seminars to showcase best practices and help customers optimize the use of their equipment.
- Act as a liaison between customers and internal teams, providing feedback to drive product development and enhancements.
- Stay up-to-date with the latest advancements in test and measurement technologies and relevant industry trends.
Technical Support Training (6-12 months, Beaverton, OR)
Before transitioning to the Field Applications Engineer role, the selected candidate will complete a 6-12 month immersive training program in the Technical Support Center (TSC) in Beaverton, OR. After training, the individual will relocate to the Dallas, TX metro area. Training responsibilities include:
- Working as an Applications Engineer in the Technical Support Center.
- Developing expertise in oscilloscopes, signal generators, spectrum analyzers, and other test and measurement instruments.
- Providing pre- and post-sales technical support to engineers at leading technology companies.
- Assisting customers in solving complex test challenges, troubleshooting equipment issues, and optimizing measurement setups.
- Collaborating with Field Application Engineers (FAEs), Sales Teams, Product, and Engineering Teams to deliver effective solutions.
- Creating technical content, such as application notes, training videos, and knowledge base articles.
- Gaining hands-on experience with customer use cases to prepare for the transition into a sales-focused role.
Requirements
- Bachelor’s degree in Electrical Engineering, Physics, Computer Engineering, or equivalent.
- Demonstrable understanding or experience in using Oscilloscopes, Signal Generators, Source Meters, DMMs, or Spectrum Analyzers.
- Engineering experience with basic test and measurement equipment.
- Laboratory, R&D, or industrial test and measurement experience preferred (including university laboratory exercises and projects focused on signal-oriented test and measurement).
- Programming experience with at least one high-level language (Python, C#, VB, LabVIEW, etc.). Broader programming experience, particularly in instrumentation control and measurement applications, is desired.
- Proficiency in the MS Office suite.
- Exceptional communication and interpersonal skills to foster high-value relationships with customers and the extended Tektronix team.
- Strong ability to communicate technical concepts and obtain information indirectly (via phone, email, etc.).
- Detail-oriented with the ability to track multiple, complex customer interactions quickly and accurately.
- Driven by technical curiosity and collaborative problem-solving.
- A passion for teamwork and a strong desire to learn new skills.
About Tektronix
Tektronix, a wholly owned subsidiary of Ralliant Corporation, challenges people to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with customers to eliminate barriers between inspiration and realization of world-changing technologies. We believe in fostering a deeper sense of loyalty and belonging to attract and retain the best talent, guided by our Inclusion & Diversity vision: We Are More Together.
Pay
The salary range for this sales position (inclusive of sales incentives/commissions) is $67,300–$124,900.