Field Access Manager, Southeast - Jacksonville, FL / Mobile, AL

At Galderma we're unique and we embrace difference.Whether it's the unique breadth of our integrated offering that covers Aesthetics, Consumer, and Prescription products; or our commitment to recognising and rewarding people for the contribution they make - working here isn't like anywhere else.At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Job Title: Field Access Manager, SoutheastLocation: Jacksonville, FL / Mobile, AL The Opportunity:The Field Access Manager is a field-based position that will assist accounts in gaining access to Galderma's biologic treatment. The role is in Galderma's Therapeutic Dermatology Business Unit and will provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis. The role will have a specified geography and partner closely with key stakeholders within the US cross functional teams as well as external partners, and directly reports to the Field Access Director team. Key ResponsibilitiesMembers of the Field Access Management (FAM) team will be responsible for the following:Key member in optimizing the experience for both the patient and the accountIdentify, troubleshoot and assist with resolving access challenges for patients prescribed Galderma productsFAMs will educate and support accounts by:Deliver information and education on Galderma's patient support services and product access to solve complex reimbursement challengesSupport the execution of strategic and tactical initiatives within assigned geographic region, supporting Regional Sales Manager and 5-7 Account ManagersAdhere to complex compliance business rules to ensure patient confidentiality and access to careResolve field-based access issues by serving as the escalation point for all Sales Managers in assigned geographic region Partner with Sales Team, Market Access and Patient Services colleagues to enhance the positive patient and practice experiencePartner external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journeyAct as a subject matter expert to assist customers' in reducing non-clinical barriers to patient access to therapyEducate Dermatology customers on Galderma patient services offerings through regularly scheduled meetings, business reviews and educational programs Qualifications:Bachelor's degree in relevant field required5+ years of experience in the pharmaceutical industry; dermatology and/or biologic experience preferred2+ years in a reimbursement or access role supporting prescription based productsProven experience successfully launching new to market specialty products and resolving difficult access challengesUnderstands utilization management tools, prior authorizations and appealsAccount management experience preferredCross-functional experience required, proven track record of collaboration and coordinationExceptional communication and presentation skills: ability to articulate a point of view succinctly and effectively to leadership and external customersComprehensive analytical/strategic thinking skillsAbility and confidence to work effectively and with a sense of urgencyAdaptability, resilience and tenacity and ability to quickly pivotProficient in English, MS Office; especially Word, Excel, and PowerPoint Physical Requirements and Work EnvironmentThis role requires regular travel and the ability to effectively perform work in a variety of professional environments, including customer sites, healthcare settings, conferences, and company locations. Responsibilities may involve extended periods of driving, standing, walking, and presenting, as well as transporting materials necessary to support customer interactions and business objectives. Work environments and physical requirements may vary based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs. BenefitsGalderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms. Work AuthorizationThis role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States. What We Offer At Galderma, you'll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment. Next StepsIf your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended team Don't meet every single requirement? At Galderma, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role, but your experience doesn't align perfectly with the qualifications listed, we encourage you to apply anyway! If you are considering employment at Galderma, review our job postings at www.galderma.com/us/careers. Please be aware of fraudulent job offers and individuals falsely claiming to represent our Human Resources department. Our company will never request or offer payment, personal financial information, or sensitive data (such as Social Security numbers or bank details) during the early stages of recruitment. All legitimate communications from our HR team will come from official company email domains and follow our established hiring process.