FHW Clinic Coordinator

Responsibilities

• Establish new patient charts, maintain charts, and assist in closing records for participants that have either disenrolled or expired from the program.
• File (scan/import) documents and faxes in charts expeditiously and accurately.
• Request or fax medical records to/from various providers' offices and assist with authorization to release medical information to and from providers.
• Maintain an organized filing/scanning system of all patients’ medical records.
• Initiate, implement, develop authorizations and referrals into the EHR system for all outside appointments and coordinate with transportation staff.
• Schedule and prepare charts for prospective enrollees to ensure completion in a timely manner in the clinic.
• Retrieve and track all consults from medical appointments; maintain consults and close out referrals in the EHR.
• Afford support to clinic staff as office coordinator as needed.

Qualifications

• Education: High school graduate or equivalent.
• CPR certification or obtain certification within 6 months of hire.
• Reliable transportation.
• PREFERRED: 2 years in customer service, secretarial, or receptionist position.
• EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.
• ABILITY TO ESTABLISH EFFECTIVE RELATIONSHIPS WITH ELDERLY PATIENTS AND THEIR CAREGIVERS.
• ABILITY TO WORK INDEPENDENTLY AND EXERCISE SOUND JUDGMENT.
• ABILITY TO ESTABLISH WORKING RELATIONSHIPS WITH PHYSICIANS AND MEDICAL STAFF.
• INTERMEDIATE COMPUTER SKILLS (WORD, EXCEL, POWER POINT).

Pay

In accordance with the Massachusetts Wage Transparency Act, the pay for this position is $23.00 per hour which reflects what we reasonably and in good faith expect to pay at the time of posting. Final compensation will depend on the candidate’s experience, skills, and fit with the role's responsibilities.