Fetal Care Program Manager

Responsibilities

• Clinical and Patient Care Coordination
• Facilitates interdisciplinary collaboration in patient care planning within scope of Fetal Care program.
• Maintains an environment conducive to safe and effective patient care by facilitating multidisciplinary collaboration.
• Collaborates with nursing staff in the Women’s and Children’s Hospital ORs, outpatient prenatal diagnosis and MFM clinics, Labor and Delivery and antepartum inpatient units.
• Serves as the primary contact for patients and families for all appts and nurse triage needs with excellent customer service prioritized.
• Assists with insurance/prior authorization and liaisons with financial navigation team for financial assistance.

Qualifications

• Education Requirements: Bachelor’s degree in Nursing required. Masters degree in Nursing, Public Health, Education, Social Work, or related field preferred.
• Licensure/Certification Requirements: Active RN license (NC or compact), required. Relevant maternal–child, obstetric, or fetal care experience required.
• Professional Experience Requirements: Minimum of 5 years of clinical experience in maternal–fetal medicine, high-risk obstetrics, women’s health, or a related specialty (pediatric or fetal surgical conditions).
• Knowledge/Skills/and Abilities Requirements: Strong clinical judgment and understanding of complex care coordination. Excellent communication and relationship-building skills. Ability to manage complex workflows without direct supervisory responsibility. Highly organized, adaptable, and comfortable working in a fast-growing clinical program.