Ferman Chrysler Jeep Dodge Ram of Wesley Chapel needs Experienced Automotive Service Technicians

About the Role

Our Service Technicians are highly-trained, well-paid professionals who possess exceptional mechanical skills and thrive on learning and understanding the sophisticated technology behind today’s complex vehicles. Ferman Service Departments operate on a team-based system where you’ll work alongside other team members on a single vehicle to provide accurate auto service and repair, on time and within budget. If you’re passionate about vehicle technology, possess a winning and fearless team spirit, and have a desire to lead by example and mentor entry-level techs, this position is for you.

Today’s vehicles are technological marvels, requiring an interest in computer diagnostics and cutting-edge technology. Keeping vehicles operating at peak performance and providing a best-in-class guest service experience is key to success. You’ll continually learn and grow your career with opportunities for advancement and earning specialization certifications within our vehicle brands.

Special Opportunities

• Yearly Tech Bonus Program
• Paid training and certification
• Advance Tool Assistance Program

Responsibilities

• Collaborate with Service Advisors and/or Lead Technician to review Repair Orders, understand vehicle concerns, and properly troubleshoot and diagnose service or repair needs
• Coordinate with Parts Department to obtain appropriate parts
• Perform basic computerized tasks including programming and coding
• Perform parts replacement of trim items inside the vehicle without damage
• Manage time effectively for warranty documentation and payment
• Replace commonly failed engine parts (mounts, gaskets, etc.)
• Be certified for warranty repairs
• Accurately document all repairs and/or testing on Repair Orders
• Communicate immediately with Service Advisor if additional work is needed, if outlined work is not required, or if repairs cannot be completed within the agreed-upon time
• Maintain a clean work area and adhere to safety requirements at all times
• Participate in ongoing training and standards education as required by Ferman and the manufacturer for certifications

Requirements

• 3–5 years of automotive service technician experience
• High school diploma or equivalent
• Factory Stellantis training is a plus
• ASE Certification(s) a plus (Ferman will train and pay for required certifications)
• Must supply own tools for general maintenance and repair work
• Electrical vehicle experience a plus
• Diesel vehicle experience a plus
• Ability to work weekends a plus
• Able to work productively in a fast-paced environment
• Able to multitask and follow complex instructions
• Excellent verbal and written communication skills
• Bilingual (English and Spanish) a plus
• Excellent technical and mechanical skills
• Must be a team player and able to work repetitively on complex tasks
• Valid U.S. driver’s license, safe driving record, and eligibility to work in the United States
• Must pass pre-employment background screening and drug test

About Ferman

Established in 1895, Ferman is one of the largest employers in the Tampa Bay area, with locations throughout Hillsborough, Pasco, and Pinellas counties representing 12 automotive brands: BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM, and Volvo. As a family-owned and operated business, we embrace a simple philosophy: provide a guest-centered automotive experience with a relentless focus on service, selection, and value to ensure 100% guest satisfaction.

When you join Team Ferman, you become part of a company with a friendly, family-like atmosphere, significant opportunities for advancement in income, responsibility, and leadership, and a strong commitment to the local community and charitable partnerships.

Ferman Core Values

• Maintain Ferman Standard of Ethics at all times
• Embrace a Winning Team Spirit—Be Positive and Lead by Example
• Follow the Golden Rule: “Do Unto Others As You Would Have Them Do Unto You”

Benefits

• Competitive salary
• Excellent growth and opportunities for advancement
• Modern, state-of-the-art service facilities
• Paid training and education to achieve and maintain required job certifications
• 401K with company participation
• Competitive health, dental, vision, and life insurance programs for employees and their families
• Short-term and long-term disability insurance available
• HSA (Health Savings Account)
• PTO (Paid Time Off)
• Employee pricing for new and used vehicles, service, and parts