FEP Benefits Consultant
This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
About the role
The FEP Benefits Consultant is responsible for telephonically facilitating federal employee health benefits sales and retention and new member outreach to welcome them to the program and ensure they are enrolled in the product that best meets their needs.
Responsibilities
- Contact new members introducing them to the Value of Blue and welcoming them to the program to promote retention.
- Influence federal employees to enroll in our products during Open Season.
- Prospect federal employees and produce revenue through new sales.
- Provide information to current and potential enrollees to highlight and explain benefit enhancements and/or changes.
- Respond to inquiries from members and HR staff within the various federal agencies.
- Research and coordinate responses to inquiries.
- Work with FEP Customer Service and Claims to resolve member issues.
- Remain informed of the various FEHB competitor products and participate in training programs to enhance selling and servicing abilities.
- Employ consultative sales skills to influence the decision-making process.
- Act as backup in the field when necessary to fill gaps.
Requirements
- AA/AS/BA/BS in Sales/Marketing or experience in a related field and a minimum of 2 years of sales/service experience; or any combination of education and experience which would provide an equivalent background.
- Health and Life license required or the ability to obtain within 60 days of hire.
Preferred Qualifications
- Candidates who reside in STL are strongly preferred.
Pay
For candidates working in person or virtually in Nevada, New York, Maine, or Virginia, the hourly rate range for this specific position is $19.26 to $31.93. The salary offered is based on a number of legitimate, non-discriminatory factors set by the Company, including geographic location, work experience, education, and skill level.
Benefits
In addition to your salary, Elevance Health offers a comprehensive benefits package, including:
- Incentive and recognition programs
- Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
- Paid holidays and Paid Time Off
- Medical, dental, and vision benefits
- Short and long-term disability benefits
- 401(k) with company match
- Stock purchase plan
- Life insurance
- Wellness programs and financial education resources
Schedule
Elevance Health operates in a Hybrid Workforce Strategy. Associates are required to work at an Elevance Health location at least once per week, and potentially several times per week, unless specified as primarily virtual by the hiring manager.