FEP Ambassador Student Worker

About the role

The FEP Ambassador role involves assisting first-year engineering students within the Statler College of Engineering and Mineral Resources in their successful transition to university life. FEP Ambassadors serve as student mentors by fostering a welcoming and inclusive environment, promoting student engagement, and providing one-to-one support to first-year engineering students as they navigate academic and social challenges. Under the supervision of the FEP Director, duties include participating in mentor training and professional development (training provided), providing one-to-one mentoring and guidance to first-year engineering students, leading and facilitating student outreach and engagement activities, and connecting students with appropriate campus resources and support services. Work is regularly reviewed and may include detailed guidance.

Responsibilities

• Accurately record all scheduled work hours by consistently clocking in and out or entering time worked, and ensure that no work is performed during scheduled class times.
• Collaborate proactively and effectively with the FEP team to support student-focused initiatives, including out-of-class events, mentor-mentee meetings, employer information sessions, and other program activities.
• Mentor and support first-year engineering students by scheduling and conducting multiple one-to-one meetings with assigned mentees throughout the semester. Respond to student questions and communications, including emails, in a professional and timely manner (generally within 24 hours).
• Attend and successfully complete all required training sessions.
• Participate in evening mentoring events and other program activities as required.
• Maintain accurate records and activity logs documenting participation in the FEP Ambassador Program.
• Adhere to FERPA regulations by maintaining the confidentiality of student records and interactions.
• Perform additional duties as assigned in support of the mission and operations of the First-Year Engineering Program.
• This position may require lifting and carrying boxes weighing up to 50 pounds.

Qualifications

• Currently enrolled at West Virginia University in the Statler College of Engineering & Mineral Resources as a sophomore or higher
• Strong English, communication, and organizational skills
• Attention to accuracy and detail, with precision, patience, and a strong grasp of grammar, punctuation, and familiarity with style guides.
• Overall GPA of 3.0 or higher
• Knowledge of Microsoft Office Products
• Strong work ethic
• Positive attitude

Time Commitment

Schedules will vary based on events, student availability for one-to-one meetings, and special projects. After completing training, FEP Ambassadors are required to work in person.

• Fall 2026 Semester: Mid-August through December
• Spring 2027 Semester: Mid-January through April
• A minimum of 20 hours per semester is required.