Federal Work Study - Student Services Ambassador

PRIMARY OBJECTIVE

- Assist at reception desk, greeting students, faculty and staff entering office - Assists staff in the day-to-day functions of the Office. - Provides support on various projects and assignments as needed. - Provides general office support including but not limited to filing, faxing, photocopying, and Data entry. - Adheres to the City Colleges of Chicago Customer Services Excellence Standards.

ESSENTIAL DUTIES

- Student will assist at reception desk, greeting students, faculty and staff entering office - Assists staff in the day-to-day functions of the Office. - Provides support on various projects and assignments as needed. - Provides general office support including but not limited to filing, faxing, photocopying, and Data entry. - Adheres to the City Colleges of Chicago Customer Services Excellence Standards. - Under the general supervision of the Associate Dean of Student Services, the Student Service Ambassadors will assist students with self-service registration, scheduling appointments with advisors and tutors, and signing up for new student orientation. - Additionally, the SSA will be responsible for disseminating flyers to the student body, outbound call campaigns, event coordination, administrative office duties, and other duties as assigned.

QUALIFICATIONS

Eligibility Requirements

- Applicants must be 16 years or older, have work permit consent, and eligible to work in the United States - Applicants must be actively attending one of the City Colleges of Chicago - Applicants must be enrolled in a minimum of 6 semester hours pre-credit or credit classes - Applicants must be pursuing an approved educational credential, degree, or certificate - Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students) - Applicants must be in “good standing” – no City Colleges of Chicago academic restrictions - Applicants must not be current Full or Part-time employees of the City Colleges of Chicago

Minimum Qualifications

- High School Diploma required or actively pursuing a GED at the City Colleges of Chicago. - Knowledge of City Colleges of Chicago. - Excellent oral communication skills. - Excellent customer service skills. - Promotes a positive role model and favorable public image as City Colleges of Chicago representative. - Adheres to the City Colleges of Chicago Customer Services Excellence Standards. - Work Well Independently - Strong Verbal Communication - Dependable - Data Entry - Customer Service - Student Preferred Student worker rate is $17.00/hr. If variance from $17.00/hr is required, College HR/Recruitment must discuss with District Compensation. The rate paid is in accordance with City Colleges approved salary scale. We are an equal opportunity and affirmative action employer.