Federal Reserve Law Enforcement Officer, Sergeant (PHX)

Core Responsibilities

• Lead and coordinate law enforcement staff performing security duties including post assignments, patrol, access control, screening, surveillance, and special assignments
• Direct resources and personnel during shifts to maintain optimal security coverage
• Evaluate situations requiring security intervention and direct appropriate responses using sound judgment and proper force protocols when necessary
• Monitor and operate bank security and life safety systems including access control, alarm systems, screening equipment, and video surveillance
• Serve as a liaison between management and operational staff, facilitating effective communication in both directions
• Maintain high standards of quality, efficiency, and customer service through accountability and appropriate coaching
• Ensure compliance with mandated security procedures while maintaining excellent customer service
• Document incidents thoroughly and prepare clear, concise reports
• Support team-building activities and contribute to positive department morale
• Participate in hiring, interviewing, and onboarding processes for new team members

Career Development Opportunities

• Background Investigations
• Field Training
• Executive Protection
• Technical Subject Matter Expertise
• Law Enforcement Instruction
• Emergency Medical Services

Qualifications

• 2+ years of related work experience
• Proficiency with PCs, email, Microsoft Office, and Law Enforcement equipment/technology systems
• Excellent judgment when making decisions in stressful situations
• Strong conflict resolution and communication skills
• Ability to supervise, schedule, and evaluate the work of subordinates
• Outstanding customer service skills
• Ability to qualify with firearms and other law enforcement equipment
• Commitment to supporting an inclusive work environment

Preferred Qualifications

• Associate's degree in a related field plus two years of security-related experience, OR four years of combined relevant experience and specialized training

Physical Requirements

• Must demonstrate the strength, stamina, agility, and balance needed to restrain resistant individuals and protect oneself and others from physical assaults
• Requires physical capability to stand, walk, sit, climb stairs, and occasionally run, crouch, or crawl
• Lift 25-50 lbs. frequently, occasionally up to 100 lbs.
• Must be able to pass a color vision test without the use of an X-Chrome lens or other colored filters
• May encounter environmental elements, operating machinery, or potentially dangerous situations

Selection Process

• Fitness-for-duty physical examination
• Psiological assessment
• Detailed background investigation
• Drug screening
• Pass the six-week Basic Law Enforcement course at one of our Federal Reserve Banks and complete Field Training after graduation

Compensation & Benefits

• Base Salary Range: $72,000 – $82,000 (Location: Phoenix)
• Comprehensive benefits package includes:
• Medical, Dental, and Vision coverage
• Pre-tax Flexible Spending Accounts
• Backup Child Care Program
• Paid Family Care Leave
• Generous vacation, sick leave, and holidays
• Pet Insurance
• Matching 401(k)
• Retail/Pension Plan