FE Regional Manager - US

What You’ll Do

• Lead and manage day-to-day Field Evaluation operations across the U.S.
• Coach, develop, and support a team of FE Inspectors to ensure quality and performance excellence.
• Manage the U.S. FE regional budget, including monthly and annual revenue forecasting.
• Serve as a point of contact for U.S.-based FE clients.
• Plan and coordinate field activities, including the use of external contractors.
• Handle client feedback and resolve complaints to maintain high customer satisfaction.
• Collaborate with Corporate QA to resolve non-conformances and ensure compliance with all policies and standards.
• Drive continuous improvement of Field Evaluation services, processes, and procedures.
• Build and maintain relationships with Authorities Having Jurisdiction (AHJs).
• Support business development efforts by assisting with proposals, quotes, scheduling, and project distribution.
• Participate in audits, hiring, onboarding, and cross-regional collaboration initiatives.
• Manage, review, and approve expenses.

Requirements

• Bachelor’s degree in Engineering (preferred), or CET, or Certified Electrician.
• 5+ years of experience in product testing and safety evaluations (TIC environment preferred).
• Prior experience managing or supervising Field Evaluation or inspection teams.
• Strong leadership, project management, and client engagement skills.
• Deep knowledge of Field Evaluation processes, product safety testing, and U.S. regulatory requirements.
• Excellent communication, analytical, and problem-solving skills.
• Valid driver’s license and ability to travel throughout the U.S. and Canada.