FBO Manager

About the role

The purpose of this position is to manage all functions of the Fixed-Base Operator (FBO) including making pricing recommendations, marketing and the supervision of staff.

Responsibilities

• Supervises staff by prioritizing and assigning work, conducting performance evaluations, ensuring staff training and compliance, adherence to policies and procedures, and making hiring, termination, and disciplinary recommendations.
• Manages and coordinates all charter requests.
• Makes weekly fuel pricing recommendations.
• Serves as the Air Elite liaison.
• Manages the marketing of the FBO business.
• Attends applicable trade shows.
• Coordinates, implements & oversees training for customer service & line service.
• Assists with the FBO budget development and monitoring.
• Oversees all safety initiatives – National Air Transportation Association (NATA) Safety 1st & International Standard for Business Aircraft Handlers (IS-BAH) certifications.
• Performs other similar duties as required.

Qualifications

• FBO Operations
• Aviation Operations
• Budget Management and Principles
• Marketing Principles
• Supervisory Principles
• Applicable Local, State, and Federal Regulations
• Valid North Carolina Driver’s License (must meet City’s criteria for an acceptable driving record)
• Associate’s degree or diploma from an accredited college or university; technical, business, vocation, or correspondence school; with at least five (5) years of relevant and supervisory experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Skills

• Using computers & spreadsheets
• Prioritizing work
• Budget management and tracking
• Leadership Skills
• Training Skills
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.