FAST Service Specialist
About Us
Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions, and professional services firms. We provide integrated operational platforms, automation, and advisory services that enable clients to modernize operating models, reduce cost, and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting, and hospitality and facilities services.
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
Responsibilities
- Mail Services: Entering, sorting, and distributing mail and accountable packages per schedule.
- Copy Services: Accurately producing copy, print, and scan projects per written instructions.
- Reception: Answering incoming telephone calls and routing to the appropriate person; greeting and announcing visitors in a friendly and professional manner.
- Hospitality Services: Coordinating and upkeeping client conference rooms, common areas, and kitchens. Inspecting and ensuring all rooms are clean, stocked with supplies, and ready for continual use. Organizing and distributing client kitchen supplies. Maintaining inventory control and ordering supplies as needed.
- Floor Coordination: Upkeeping copy rooms and stocking general supplies, delivering paper, and performing basic daily maintenance.
- Facilities Services: Hanging pictures, assisting with small office moves, cleaning services, and communicating with key client contacts regarding building/equipment concerns.
- Flexibility in weekly work schedule to cover for absences and vacations, including potential schedule changes and work locations between 7am - 7pm.
Schedule
- Monday-Friday (flexibility required; hours vary depending on the client supported).
- Possible shifts: 7:00 AM - 4:00 PM, 8:00 AM - 5:00 PM, 9:00 AM - 6:00 PM, or 10:00 AM - 7:00 PM.
Pay
$21 - $23 per hour