Service Specialist

About the role

We are seeking a professional and customer service focused Service Specialist to join the Opensity team working at our client's office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.

Responsibilities

• Mail Services: metering, sorting, and distributing mail and accountable packages per schedule
• Copy Services: accurately producing copy, print and scan projects per written instructions
• Reception: answering incoming telephone calls and routing to the appropriate person; greeting and announcing visitors in a friendly and professional manner
• Hospitality Services: coordination and upkeep of client conference rooms, common areas and kitchens; inspecting and ensuring that all rooms are clean, stocked with supplies and ready for continual use; organizing and distributing client kitchen supplies; maintaining inventory control and ordering supplies as needed
• Floor Coordination: upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
• Facilities Services: hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns

Qualifications

• High School Diploma or GED
• 1+ year work experience in a customer services field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
• Ability to walk, bend, kneel, stand or sit for an extended period of time

Communication Skills

• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding
• Ability to write routine reports and correspondence
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor
• Emotional intelligence is a plus

Scope of Responsibilities

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

Pay

$22 per hour

Schedule

Monday – Friday, 8:00 AM – 5:00 PM