Fashion Advisor, WFJ Specialist, San Francisco

About the role

We are looking for a Fashion Advisor, Watches & Fine Jewelry who will play a vital role in providing a superior level of service to clients, increase client conversion and retention, drive business revenue, and inspire brand loyalty. The Fashion Advisor, Watches & Fine Jewelry will be part of beginning to end to end client experience. The Fashion Advisor, Watches & Fine Jewelry will work along-side a diverse sales-team, and report to the Boutique’s leadership.

Responsibilities

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
• Optimize the client experience through providing clients with prompt, professional, warm, and courteous service
• Build genuine relationships with clients through thoughtful and consistent outreach
• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

Qualifications

• Minimum 3 years of related experience (Watches and Jewelry knowledge preferred)
• Ability to lift 15 lbs.
• High School Degree minimum

Skills

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K, pension and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Pay

The anticipated base salary range for this position is $27.30 through $33.00. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Schedule

A flexible schedule with the ability to work late nights, weekends, and some holidays.