Farm Store Associate - EverGro - Upperville, VA

FS Companies represent a standard of excellence for agricultural and energy-related products. As local cooperatives, we believe it is our responsibility to ensure that our earth, communities, and businesses perform together, sustainably. We are committed to ensuring the continued profitability of the company, our owners, and our customers, while acting to help the environment and the greater good.

About the role

As a Farm Store Associate at EverGRO, you will take the lead in providing exceptional customer service and supporting store operations. This role offers an opportunity to work in a community-focused environment with a company rooted in values of trust, quality, and growth.

Responsibilities

• Provide customers with friendly and efficient service
• Process check-out, exchange, and return transactions using point-of-sale equipment
• Maintain the professional and clean appearance of the store showroom
• Promote and set up for store events, display modules, and special promotions
• Cross-train to support warehouse responsibilities, including loading and unloading customer/vendor deliveries
• Collaborate with team members on various store responsibilities
• Fill propane cylinders
• Stock and replenish merchandise, assist with inventory responsibilities
• Proactively provide solutions to customer questions and challenges
• Monitor and maintain a welcoming and secure store environment
• Answer calls and assist customers in a professional and courteous manner
• Work safely in alignment with the cooperative’s guidelines and regulations
• Work both indoors and outdoors to assist with customer needs, including deliveries and pick-ups

Schedule

• Part-time position averaging 15-20+ hours per week, depending on store needs
• Work schedule varies, including Monday-Saturday, with potential rotation between opening/closing and weekend shifts

Benefits

• Employee discounts
• Flexible scheduling
• Fitness reimbursement benefit
• Employee Assistance Program

Requirements

• No minimum education requirement or years of professional experience
• Preferred: six months of experience in a retail environment providing customer service and operating point-of-sale equipment
• Must be at least 18 years of age
• Willingness and ability to work during operating hours, including Saturdays if/when needed
• Forklift certification or willingness and ability to obtain certification through on-the-job training
• Able and willing to learn to fill propane tanks
• Passion and enthusiasm for working with cooperative customers to help improve and overcome challenges
• Ability to focus and work safely when operating equipment and assisting customers
• Effective oral and written communication skills
• Strong relationship-building and problem-solving abilities
• Desire to learn, grow, and work as a cross-functional team member with other divisions within EverGRO

About the employer

EverGRO is a community-rooted company with a history dating back to 1933, operating in the divisions of Agronomy, Energy, Animal Health, and Farm Supplies. Built on customer relationships, EverGRO fosters an environment founded on trust, quality products, superior customer service, and growth and development for its team members.