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Fan Engagement Intern - Spring 2027

Pacers Sports & Entertainment · Indianapolis, IN · 1 mo ago
EducationInternship

About the Role

Pacers Sports & Entertainment is seeking a Fan Engagement Intern to assist our Marketing & Brand department for the Spring 2027 term (January - May) on-site in Indianapolis, IN. The intern will work approximately 20-25 hours per week, focusing on community, gameday, and office responsibilities. This role offers valuable experience in the sports industry, particularly in marketing and fan engagement.

Responsibilities

  • Community Marketing Initiatives:
    • Effectively engage with current and prospective fans using promotional strategies.
    • Assist with the Fan Van calendar and interact with community partners.
    • Travel to events in Indianapolis and surrounding communities.
    • Set up, tear down, maintain, and facilitate fan engagement activities, including prize giveaways.
  • Game Day Execution:
    • Set up and tear down fan engagement activities around the arena.
    • Manage prize giveaway stations, photo booth activations, autograph signings, and family fun activities.
    • Coordinate game day DJs and other entertainers.
    • Distribute special guest prize packs.
  • Office Responsibilities:
    • Manage general administrative tasks as requested.
    • Maintain inventory of promotional materials.
    • Restock and organize prizes for game day giveaways.
    • Research fan van opportunities across Indiana.
    • Participate in discussions regarding marketing and promotional strategies.
    • Support the strategy and activation of the Morris Bicentennial Plaza.
    • Other duties as assigned.

Qualifications

  • Enrolled in a college or university program as a junior, senior, or graduate student.
  • Business or sports-related majors preferred, with experience in marketing, customer experience, or fan-facing roles.
  • Valid Driver's License.
  • Passion for working in the sports industry.
  • Self-motivated with a drive to meet or exceed team and individual goals.
  • Strong organizational and prioritization skills.
  • Ability to solve problems independently and efficiently.
  • Professional and friendly demeanor when engaging with the community.
  • Effective communication skills with teammates.
  • Positive and motivated attitude in all situations.
  • Open to feedback and committed to personal and professional growth.
  • Punctual and effective time management skills.
  • Reliable, responsible, and works with integrity.
  • Adaptable to changing priorities while meeting goals.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays.
  • Ability to follow procedures for handling gift/incentive items.

Skills

  • Proficient in Microsoft Office products (Excel, PowerPoint, Word, Outlook).
  • Understanding of social media platforms (Facebook, Twitter, Instagram, etc.).
  • Strong reasoning and problem-solving abilities.
  • Creative, logical, and technical skills to see projects through to completion.

Physical Demands and Work Environment

The role requires the ability to sit, stand, walk, move heavy objects, use a computer and telephone, speak, hear, and write. The noise level in the office is usually moderate, while the Fieldhouse/game environment is typically loud. The stress level may increase during certain times of the year. Reasonable accommodations may be made for individuals with disabilities.

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