Fan Ambassador (Part Time)
Cosm · Detroit, MI · Yesterday
OTHRPart-time
Responsibilities
- Welcome and assist guests from arrival to departure
- Support ticket and retail sales
- Answer questions and create a warm, engaging environment
- Deliver exceptional, service-oriented hospitality
- Create memorable experiences through engaging, personalized interactions
- Demonstrate strong knowledge of company offerings, promotions, and events
- Engage fans, team members, and leaders with a friendly, professional, and optimistic approach
- Foster a connected, one-team environment by supporting team members
- Contribute to a collaborative, high-energy team culture
- Support food and beverage operations by running food and assisting with bussing tables
- Maintain a safe working environment
- Adhere to all company policies, procedures, and service standards
- Perform all essential job functions with or without reasonable accommodation
Requirements
- Previous guest services and/or retail experience preferred but not required
- Excellent communication and professional interpersonal skills required
- Fluent in English and able to write in basic English
- Must be of legal age to work unrestricted hours as outlined by local ordinances and state laws
- Food Handler Card required (or ability to obtain within required timeframe)
- Able to continuously stand, walk, and lift up to 10 pounds
- Able to frequently bend, squat, reach overhead, and lift up to 20 pounds
- Able to occasionally kneel and lift up to 50 pounds
- Able to work a flexible schedule, including nights, weekends, and holidays
Qualifications
- Ability to perform all essential job functions with or without reasonable accommodation
- At least 18 years of age at the time of employment
Skills
- Strong communication and interpersonal skills
- Knowledge of company offerings, promotions, and events
- Ability to work in a fast-paced, high-volume environment
- Positive, solutions-focused mindset
- Time management and organizational skills
Benefits
Not specified
Pay
Not specified
Schedule
Not specified