Family Time - Coordinator (Social Service Assistant)

Summary of Duties

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon's most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.

Responsibilities

• Implement and manage individual visitation agreements by coordinating with case workers, clients, and caregivers.
• Plan visit schedules, locations, supervision levels, and safety measures using information from various sources.
• Review and explain visitation agreements and guidelines to clients, family members, and caregivers.
• Ensure children's safety and well-being during visits and transport, addressing any issues and documenting outcomes.
• Communicate visitation expectations and respond to post-visit inquiries from caregivers and family members.
• Provide transportation support for children and others associated with the case, supporting their emotional needs.
• Keep accurate records, prepare court notes, provide feedback to service workers, and participate in meetings and conferences.

Minimum Qualifications

• A valid driver's license and acceptable driving record are required for this position.
• One year of experience working in a human services or behavioral health setting OR
• An associate degree in any field OR
• An equivalent combination of education and experience.

Essential Attributes

• Experience providing administrative support by coordinating schedules, managing correspondence, and maintaining organized records.
• Experience narrating or documenting observations and information related to client cases, ensuring accurate and detailed record of activities and progress.
• Knowledge and experience using trauma-informed practices, integrating these values into client interactions and support services to promote healing and empowerment.
• Experience using clear communication skills to collaborate effectively with diverse populations, ensuring culturally sensitive and inclusive approaches in all interactions and service delivery.
• Experience working with children and families from a wide variety of backgrounds and able to demonstrate intercultural competency.

Working Conditions

• Your work will be conducted in offices, participant's homes, and other community sites.
• Occasional travel is required for attending meetings, training, and other case related activities. Some travel may be in hazardous weather conditions.
• Transportation and supervision of visitation may involve lifting and carrying younger children, car seats, diaper bags, or other items.
• The employees' hours of work will be Tuesday – Saturday from 10AM – 7PM; hours of work may fluctuate based on service needs. Occasionally, overtime compensation may be required, including evening and weekend work.
• You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.
• You may encounter stressful situations that will require quick decision-making skills.
• This position requires frequent activity including climbing stairs, walking on uneven terrain, assisting children into and out of car seats, this may include lifting, up to 40 pounds.
• This position requires a valid driver's license and maintain an acceptable driving record. Some travel is required. Transportation may involve driving at various times of day or night, various locations, various vehicle types and various weather conditions.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.