FAMILY SUPPORT WORKER OPS - 60932565
About the role
This posting will be used to fill position vacancies in OPS.
Current employees will be compensated in accordance with the DCF salary policy.
Responsibilities
- Assist investigators in maintaining caseload of families receiving social services.
- Aid clients in completing forms for services and benefits.
- Help individuals and/or families in providing and arranging for social, medical, education, employment and training, day care services and housing.
- Provide materials to individuals and/or families about nutrition, infant development and parenting skills.
- Ensure immunizations and well-baby visits are received in a timely manner.
- Aid individuals and/or families in learning how to access community services.
- Work with family to develop family support plan.
- Conduct interviews to collect household data in order to assist household members.
- Coordinate necessary transportation for families.
- Maintain and updates client files.
- Participate in trainings.
- Make referrals for emergency ongoing services within the agency and to other agencies.
- Maintain liaison with community agencies and service organizations in order to determine the results of services rendered to individual clients.
- Provide phone and client contact support.
- Perform related work as required.
Qualifications
- High School Diploma.
- Valid driver's license.
- Operational private vehicle for use in the performance of daily work activities.
Knowledge, Skills, and Abilities
- Knowledge of basic childcare practices.
- Knowledge of elderly care practices.
- Knowledge of principles and techniques of effective communication.
- Knowledge of community resources.
- Knowledge of program objectives.
- Knowledge of basic arithmetic.
- Skill in basic counseling techniques.
- Ability to assist clients in accessing community resource services.
- Ability to understand and apply the methods and practices used in medical, nursing, nutrition, child development or childcare settings.
- Ability to interview clients to identify needs.
- Ability to communicate effectively.
- Ability to plan, organize and coordinate work activities.
- Ability to establish and maintain working relationships with others.
Benefits
The State of Florida offers a highly competitive set of employee benefits including:
- No state income tax for residents of Florida;
- State Group Insurance coverage options (for OPS employees who are reasonably expected to work 30 hours or more per week on average), including health, life, dental, vision, and other supplemental insurance options;
- Savings & Spending Accounts;
- 401 (a) FICA Alternative Plan administered through VALIC
- And more!
Additional Information
To learn more please visit https://www.myflfamilies.com/.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
We hire only U.S. citizens and lawfully authorized alien workers.
Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.