FAMILY SUPPORT WORKER OPS - 60932565

OPS Family Support Worker with the Department of Children and Families in LaBelle/Naples, Florida.

About the role

As a Family Support Worker, you will play a vital role in supporting Child Protective Investigators by coordinating and providing transportation for families. You'll help families access the services they need to remain safe, stable, and self-sufficient. Additionally, you will assist investigators in maintaining a caseload of families receiving social services.

Responsibilities

• Assist investigators in maintaining caseload of families receiving social services.
• Assist clients in completing forms for services and benefits.
• Assist individuals and/or families in providing and arranging for social, medical, education, employment and training, day care services, and housing.
• Provide materials to individuals and/or families about nutrition, infant development, and parenting skills.
• Ensure immunizations and well-baby visits are received in a timely manner.
• Assist individuals and/or families in learning how to access community services.
• Work with family to develop family support plan.
• Conduct interviews to collect household data in order to assist household members.
• Coordinate necessary transportation for families.
• Maintain and update client files.
• Participate in trainings.
• Make referrals for emergency ongoing services within the agency and to other agencies.
• Maintain liaison with community agencies and service organizations in order to determine the results of services rendered to individual clients.
• Provide phone and client contact support.
• Perform related work as required.

This role functions on an independent level while performing a variety of duties that require initiative and sound judgment.

Requirements

• High School Diploma.
• Must possess and maintain a valid driver's license.
• Must possess an operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage.
• Candidate profile (application) must be completed in its entirety, including supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills, and/or abilities—as well as responses to pre-qualifying questions—must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement “See Resume” in place of entering work history.

Skills

• Knowledge of basic childcare practices.
• Knowledge of elderly care practices.
• Knowledge of principles and techniques of effective communication.
• Knowledge of community resources.
• Knowledge of program objectives.
• Knowledge of basic arithmetic.
• Skill in basic counseling techniques.
• Ability to assist clients in accessing community resource services.
• Ability to understand and apply the methods and practices used in medical, nursing, nutrition, child development, or childcare settings.
• Ability to interview clients to identify needs.
• Ability to communicate effectively.
• Ability to plan, organize, and coordinate work activities.
• Ability to establish and maintain working relationships with others.

Benefits

• No state income tax for residents of Florida.
• State Group Insurance coverage options (for OPS employees who are reasonably expected to work 30 hours or more per week on average), including health, life, dental, vision, and other supplemental insurance options.
• Savings & Spending Accounts.
• 401(a) FICA Alternative Plan administered through VALIC.

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Schedule

OPS employment is a temporary employer/employee relationship used for accomplishing short-term or intermittent tasks. OPS employees are at-will employees and are subject to actions such as pay changes, changes to work assignment, and terminations at the pleasure of the agency head or designee. OPS employees do not serve probationary periods or become permanent in their positions because they serve at the pleasure of the agency head.

About the Department of Children and Families

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world-class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

To learn more, visit https://www.myflfamilies.com/.