Family Support Specialist

About the role

Mentor South Bay provides Early Intervention, Applied Behavioral Analysis (ABA), Behavioral Health, and Mental Health outpatient services across Massachusetts and Connecticut. For over 35 years, we've offered a collaborative, team-based approach dedicated to helping children, adults, and families reach their fullest potential.

Family Centered Support Specialist (FCSS) Program: Children’s Behavioral Health Initiative (CBHI)

• Schedule: Primarily afternoons & early evenings; flexible, community-based
• Pay: $51k base + overtime eligible + $6,000 sign-on bonus

About The Role

As a Family Centered Support Specialist, you'll work directly with children and youth (ages 3–21) and their caregivers in homes and community settings. In partnership with a Family Centered Clinician (FCC) who creates the treatment plan, you'll bring that plan to life—coaching caregivers, teaching practical skills, and supporting the family's ability to thrive together.

What You’ll Do

• Provide hands-on, skills-based support to children/youth and caregivers in home, school, and community settings.
• Implement the FCC’s treatment plan; reinforce strategies that build daily living, social, and coping skills.
• Help families navigate resources and maintain stability—particularly those at risk of separation.
• Maintain a target of 25 productivity (billable) hours per week, typically serving ~2 families per day.
• Participate in weekly supervision to review progress, troubleshoot barriers, and refine strategies.
• Document services accurately and on time; communicate regularly with the FCC and care team.
• Work a schedule that often includes afternoons and early evenings to meet family needs.

Qualifications

• Education: Associate’s or Bachelor’s degree in a human services field from an accredited institution (Bachelor’s preferred).
• Experience: At least 1 year working with children, adolescents, or transition-age youth in a clinical or community setting.
• Valid driver’s license and reliable personal vehicle for local travel.
• Comfortable working in homes and community settings with a short-term, stabilization focus (typical episode: 9–12 weeks).