Family Support Specialist

About the role

The Family Support Specialist plays a crucial role in providing best practice, quality clinical services to children, families, and adults. This position ensures all documentation meets payer, state licensing agent, COA, and HCA standards and guidelines. The role involves developing treatment plans, implementing therapeutic interventions, and serving as a liaison with other professionals and agencies.

Responsibilities

• Communicate with customers, colleagues, and other individuals to answer questions, disseminate, or explain information, and address complaints/concerns.
• Develop treatment plans with the input of the treatment team and the Clinical Supervisor.
• Provide individual, group, and family therapeutic interventions and skill building as outlined in the Treatment Plan.
• Implement Health Connect America approved therapeutic interventions as delineated on the treatment plan with clients and their families.
• Complete all client documentation within established time frames.
• Attend and actively participate in weekly Treatment Team meetings.
• Link the client and family with specific services and resources as identified in the treatment plan.
• Actively recruit new referrals to ensure that your caseload stays full.
• Provide 24/7 on-call support for clients as per program requirements.
• Ensure compliance with all state regulatory bodies & COA standards.
• Participate in and complete all assigned training and professional development activities, including E Learning courses.

Requirements

• A Bachelor's degree in a human services discipline such as Social Work, Psychology, Sociology, Counseling, or Criminal Justice, along with 1 year of experience working with children (including internships or volunteer experiences) is preferred, OR a BA/BS degree with 3 years of relevant experience.

Qualifications

• Must have a valid driver’s license and reliable transportation.
• Must be able to pass a comprehensive background investigation.

Skills

• Excellent communication skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Benefits

Be Well with HCA offers a range of benefits including:

• Employee Assistance Program (EAP)
• Paid time off, paid holidays
• Comprehensive benefits package
• Health Savings Account with company contribution
• Dependent Daycare
• Flexible Spending Account
• 401(k) Retirement Plan
• Access to Benefits Hub Tickets at Work

Pay

Competitive salary based on experience.

Schedule

Full-time schedule with flexible hours to accommodate client needs.

Contact

To apply, please visit our careers page or email us at [email protected]

Equal Opportunity Employer

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.