Family Support Specialist

Area of Interest: Behavioral Health Services | FTE: 0.8 (4 days per week, no weekends) | Shift: 8:30 AM - 5:00 PM

About the role

Are you passionate about helping children and families feel confident, empowered, and in control of their health and wellness? We’re looking for a Family Peer Support Specialist who can bring compassion, encouragement, and lived experience to a role that makes a real difference. In this role, you’ll partner with children and families to promote a “whole-health” approach—supporting not just physical health, but emotional, social, and overall well-being. You’ll be a trusted source of encouragement, an advocate for families, and a positive role model as they navigate their own journey toward recovery and wellness.

Responsibilities

• Assist children and families in identifying personal goals for recovery and resiliency and determining interventions based on these goals.
• Provide resources and referrals to community and social support services.
• Provide and advocate for effective recovery-based services and reduce barriers to access care.
• Attend provider team meetings as necessary to ensure appropriate collaboration of services and treatment for the child and family.
• Maintain a working knowledge of parent-child interaction and child development, the dynamics of abuse and neglect, and demonstrate skills in discussing these topics or related topics.
• Assist parents in making and attending appointments for doctors, social services, etc.

Requirements

• High School diploma or GED completed is required.
• Associates degree in Social Work, Human Services, or another Human Service related field is preferred.
• Must have own experience as a parent or primary caregiver of a child with emotional, behavioral, or mental health needs.
• Must be 21 years of age.
• Experience with providing service to individuals with severe and persistent behavioral health needs is preferred.
• Certified Family Peer Support Specialist within 6 months of employment.
• Valid driver’s license when driving any vehicle for work-related reasons (Class D license).

Benefits

At UnityPoint Health, we offer a competitive Total Rewards program with benefits that align with your needs and priorities, including:

• Paid time off, parental leave, and paid holidays.
• 401K matching and an employee recognition program.
• Dental and health insurance, short- and long-term disability.
• Pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay.
• Tuition reimbursement to help further your career.
• Adoption assistance to help you grow your family.