Family Support Specialist

About the role

The Family Support Specialist provides home-based prevention services focusing on supporting the parent-child relationship, attachment, and family enhancement through child development education, play, goal setting, assessments, and coordination of services/activities for overburdened families. This position reports directly to the HF Supervisor.

Responsibilities

• Conducts home visits virtually or in-person and assesses family needs and provide case management services when necessary, while promoting self-sufficiency.
• Utilizes child development curriculum with each family and promote positive parent-child relationships.
• Utilizes floor time to support play within the parent and child relationship.
• Utilizes appropriate limit setting and boundaries. Acts as a positive role model.
• Maintains necessary assessments and documentation in accordance with agency and funding source requirements.
• Participates in and comes prepared for weekly supervision with Program Supervisor.
• Collaborates with other community services.
• Attends and participates in all scheduled Healthy Families conferences, seminars, in-service training and parent events.
• Maintains all Healthy Families quality assurance standards, i.e. Home visitation rate, etc.
• Participates in agency Continuous Quality Improvement activities.
• Performs other related duties as assigned.

Requirements

• Minimum of High School diploma or equivalent and two years of experience in related field.
• Associate’s or Bachelor’s degree in social work or related behavioral health field preferred.
• Ability to interact effectively with families.
• Knowledge in family life skills.
• Knowledge of infant and child development.
• Experience in working with at-risk children and their families.
• Knowledge of and sensitivity to cultural differences.
• Ability to communicate effectively both orally and in writing.
• Ability to work effectively on a family support team.
• Flexibility in scheduling (able to work limited nights and weekends).
• Adhere to the schedule agreed upon with the supervisor.
• Willing to engage in Reflective Practice.
• Infant Toddler Mental Health Endorsement preferred.
• Bilingual Spanish preferred.
• Must be able to provide direct service to the designated client base in the Tucson area.
• Maintain a functional and safe home working space with adequate internet connection for the job.
• Comply with all agency and program policies and procedures including confidentiality, employee conduct, computer usage and dress code.
• Meet program/department’s performance and productivity standards.
• Attend required agency and program/department meetings.
• Follow and model CFR’s core values.
• Participate in PQI initiatives.
• Must be eligible and able to obtain/maintain a Level one fingerprint card.
• Must be certified in CPR/First Aid.
• Have a valid Arizona driver’s license, Arizona vehicle registration, and meet agency and Arizona liability insurance requirements.
• Consistent with CDC’s new streamlined guidance, the Safer Federal Workforce determined COVID-19 workplace safety protocols will not vary based on vaccination status or otherwise depend on vaccination information. Due to this determination, requiring, requesting, or collecting vaccination status information is suspended.

Qualifications

• Sitting for extended periods of time daily; standing and walking short distances.
• Moderate twisting, bending, stooping and lifting up to 40 pounds in the performance of assigned duties.
• Ability to use a variety of office equipment and machines as referenced.
• Normal manual dexterity and eye-hand coordination required.
• Repetitive hand-wrist movement required.
• The nature of the position involves a fast-paced working environment with multitasking of many different duties and tasks.

Skills

• Ability to interact effectively with families.
• Knowledge in family life skills.
• Knowledge of infant and child development.
• Experience in working with at-risk children and their families.
• Knowledge of and sensitivity to cultural differences.
• Ability to communicate effectively both orally and in writing.
• Ability to work effectively on a family support team.
• Flexibility in scheduling (able to work limited nights and weekends).
• Adhere to the schedule agreed upon with the supervisor.
• Willing to engage in Reflective Practice.
• Infant Toddler Mental Health Endorsement preferred.
• Bilingual Spanish preferred.
• Must be able to provide direct service to the designated client base in the Tucson area.
• Maintain a functional and safe home working space with adequate internet connection for the job.
• Comply with all agency and program policies and procedures including confidentiality, employee conduct, computer usage and dress code.
• Meet program/department’s performance and productivity standards.
• Attend required agency and program/department meetings.
• Follow and model CFR’s core values.
• Participate in PQI initiatives.
• Must be eligible and able to obtain/maintain a Level one fingerprint card.
• Must be certified in CPR/First Aid.
• Have a valid Arizona driver’s license, Arizona vehicle registration, and meet agency and Arizona liability insurance requirements.
• Consistent with CDC’s new streamlined guidance, the Safer Federal Workforce determined COVID-19 workplace safety protocols will not vary based on vaccination status or otherwise depend on vaccination information. Due to this determination, requiring, requesting, or collecting vaccination status information is suspended.

Benefits

At Child & Family Resources, we offer a comprehensive benefits package designed to support you and your family. This includes:

• Health Insurance
• Retirement Savings Plan
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• Employee Assistance Program
• Time Off

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Hours are flexible and may vary based on the needs of the clients and the agency.