Family Support Specialist

About the role

Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, early intervention, and more.

Responsibilities

• Function in intake and/or ongoing coordinator role.
• Aid in eligibility determination, including referral, intake, and eligibility determination activities.
• Conduct family assessment, including interviewing the family.
• Collect information on the child’s development, including observations of the child.
• Cook up evaluations and assessments.
• Inform parents of their parental rights.
• Aid parents of eligible children in planning, meeting, developing, implementing, and reviewing an Individualized Family Service Plan (IFSP).
• Collect the family’s insurance or Medicaid information to facilitate coordination of benefits and services.
• Maintain accurate, complete, and timely electronic and paper file records.
• Make referrals and other activities to assist families in identifying available services and providers.
• Monitor the delivery of services to ensure they are provided timely and in accordance with the IFSP.
• Facilitate a transition plan for children exiting Part C.
• Perform child find and provider recruitment activities.
• Cook up and monitor the delivery of available services.
• Inform families of available advocacy services.
• Communicate and coordinate services with medical and health providers.
• Facilitate the development of a transition plan into, within, and from the EI system, including transition to Part B special education, preschool, or other community services as appropriate.
• Assure families are informed of rights, options, and role in the EI process.
• Comply with all standards to assure the health and safety of all staff and clients we serve.
• Other duties as assigned.

Qualifications

• Minimum of Bachelor’s degree in one of the following: Early Childhood Special Education, Early Childhood Education, Elementary Education, Child/Human Development, Social Work, Public Health, Sociology, Nursing, Psychology or other State approved degree.
• Past work experience relevant to working with families and/or children.
• Experience related to working with children with disabilities would be preferred.
• Meet provider enrollment qualifications for a Family Support Specialist (assistance provided).
• Demonstrate leadership qualities, ability to work as part of a team, and effective communication skills.

Benefits

• Health, dental, and vision insurance.
• Life insurance.
• Mileage reimbursement.
• Tuition reimbursement.
• Paid Time Off and Sick Time Pay.
• Flexible Spending Account (FSA).
• Advancement opportunities.
• 401k with company match.
• Employee discounts with various vendors.