Family Support Services Program Manager (Full Time $58,000.00/ Year)

About the role

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. The organization believes that all people have infinite value and are worthy of respect and compassion, and is committed to creating hope and transforming lives. Over 70% of managers are promoted from within, reflecting a culture that values a passionate, motivated workforce, a positive and caring work environment, and recognition for challenging work performed in service to others.

The Program Manager is responsible for the overall supervision and management of the Homeless Services Programs. This includes assessing staffing resources, ensuring the safety and security of clients and staff, and recruiting, hiring, training, supervising, and evaluating program staff. They oversee various program managers and coordinators, maintain the program budget, and ensure compliance with grant requirements through periodic file audits. The Program Manager also completes agency forms, coordinates with other providers, represents the organization at community meetings and events, and collaborates with the Program Officer to seek funding opportunities. They manage the department in alignment with Catholic Charities' mission, funding source guidelines, policies and procedures, and the agency's code of ethics.

Responsibilities

• Assess staffing resources and ensure safety and security of clients and staff
• Recruit, hire, train, supervise, and evaluate program staff
• Oversee program managers and coordinators
• Maintain program budget and ensure compliance with grant requirements through periodic file audits
• Complete agency forms and coordinate with other service providers
• Represent the organization at community meetings and events
• Collaborate with the Program Officer to seek funding opportunities
• Manage department in alignment with Catholic Charities' mission, funding guidelines, policies, procedures, and code of ethics

Qualifications

Education and Experience

• Bachelor's Degree
• Three (3) years of relevant experience
• Knowledge of the local Human Service delivery system, including public benefits programs
• Experience working with low-income and/or homeless individuals
• Supervisory/leadership experience

Licenses, Certificates, and Clearances

• Valid N.Y.S. Driver's License
• Registered and Insured Vehicle
• N.Y.S. Child Abuse Registry clearance

Skills

• Proficiency in utilizing electronic database systems
• Strong knowledge of MS Outlook and MS Office
• Excellent customer service skills
• Effective oral and written communication skills

Working Conditions and Physical Demands

• Mobility sufficient for driving to and participating in meetings at clients' homes and community facilities that may not meet accessibility standards
• Manual dexterity necessary for working with children and adults in a challenging and active environment
• Ability to lift and carry up to 50 pounds

Pay

$58,000.00 per year

Schedule

Full Time, 35 hours per week

Benefits

• Flexible Work Schedules
• Remitted Tuition
• Professional Development
• Competitive Pay and Work Life Benefits
• Professional Supervision and Coaching
• Recognition and Appreciation Programs
• Opportunities for Growth and Promotion