Family Support Counselor

Job Summary

Under the direct supervision of the assigned Supervisor, the Family Support Counselor has responsibility for providing support services to individuals and families as identified in the designated program and/or individualized plan. Services apply to youth in 24-hour residential treatment and/or consumer/clients in community based programs.

Essential Functions

• Provides individual and family support services in accordance with the individualized plans.
  • Services may include: providing referrals, advocacy and support to individuals and families (clients), linkage and case management services, support groups, educational services and support, transportation, home management assistance, recreational activities, and behavioral interventions and management, etc.
• Able to effectively engage and develop relationships with appropriate boundaries with assigned clients.
• Effectively manages a flexible community-based schedule.
• Completes all required documentation according to Agency and program standards within required time constraints.
  • Client contact forms, CANS, service activity summaries, data tracking, daily progress notes for all mental health services provided, mileage documentation, and other administrative duties, etc.
• Is an active member of assigned treatment teams.
  • Absorbs assigned responsibility within the team in accordance to program needs which may include operating effectively within a Teaming Model and act as a liaison with other community agencies and resources.
• Mets Agency service percentage standard reflecting expected time spent with clients, if applicable.
• Completes other assigned program operational tasks in accordance with supervisory directives.

Minimum Required Education and Experience

• Must possess a high school diploma/GED.
• No previous experience required.

Desired Qualifications

• Previous experience providing direct care services to children and families in a mental health or social services setting.
• 60 units of college, or four years’ experience, or Bachelors’ degree.
• Skills with regard to engaging and working with parents as partners and in working successfully with a strength-based approach.
• Crisis and case management experience is helpful and desired.
• Strong analytical and problem solving skills.
• Previous experience working with the public and government agencies.

Position/Program Requirements

• Must possess a reliable mode of transportation to travel to assigned client homes, schools, offices, etc.
• If personal vehicle is the mode of transportation, must meet Agency’s driving requirements.
• Must be physically and mentally fit in accordance with the Agency's Personnel Policy: Physical Fitness Standards and Examinations.
• Must be willing to complete a Tuberculosis (TB) and drug screening test.
• Must be willing to complete a personal background investigation conducted by the State of California.

Compensation

• Pay Range: $21.51/per hour - $29.58/per hour (actual salary is dependent on verification of applicable experience above the minimum qualifications for the role).
• Additional $1.00 - $3.00 per hour for Education.
• Additional $1.92 per hour for Bilingual in Spanish.

BENEFITS

• Low cost Medical, Dental and Vision
• Life Insurance plan for employee and family
• 8 Paid Holidays, PTO and Sick pay
• Retail Savings Plan (403B)
• 100% Employer Funded Retirement Plan
• Employee Assistance Program
• Mileage Reimbursement
• Verizon Wireless Discount
• Employee Referral Bonus Program
• Flexible Community-Based Schedules