Family Support Case Aide

Major Responsibilities/Activities

• Initiate and maintain regular contacts with families in their homes
• Establish a trusting relationship with families
• Provide assistance to clients with applications to concrete services like fair hearings and public assistance and establish contact with community resources
• Absorb families to appointments for support and guidance in navigating systems
• Aid parents to improve their skills to optimize the home environment for the child’s well-being and safety
• Responsible for weekly paperwork, including descriptive narrative of each home and office visit
• Absorb documentation required for all program systems (CARA, Connections, PROMIS)
• Absorb case planners to enroll clients in services
• Absorb monitoring clients use of services for mental health and/or substance abuse

Minimum Requirements

• A high school diploma or equivalent required; bachelor’s degree preferred
• Self-motivated, organized, compassionate and creative
• A working knowledge of the child welfare and family court systems
• Bilingual (Spanish) strongly preferred
• An understanding and respect for community needs and cultures
• Willing and capable of working with multicultural families
• Ability to develop working relationships with children and adults using good interpersonal skills
• Organizational, verbal, and written communication skills
• Ability to accommodate a flexible work schedule, including evenings and weekends
• Maintain composure and function well under stress

Benefits

• Four weeks' vacation
• Medical/dental/vision/life/disability insurance
• Pension plan
• 401(k), 7% employer contribution + 2% match
• Tax-deferred health care/dependent care/commuter plans

Additional Information

Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with. Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.