Family Support Advocate

About the role

As an Agency with Choice Family Support Advocate, you will provide support to adults with disabilities in the community. Your role includes helping with activities of daily living, socialization, and engagement, as well as guiding members on life skills.

Responsibilities

• Provide support and guidance to members in various settings such as drop-in centers, community locations, and homes.
• Navigate hobbies, activities, and interests with members.
• Help members develop and practice necessary life skills.
• Work flexible hours, including some afternoon and evening hours.
• Perform physical intervention techniques as trained in Proactive Approaches to Behavioral Challenges (PABC).
• Ensure safety and confidentiality during interactions.

Requirements

• At least 18 years old with a High School Diploma or equivalent.
• Six months of relevant life/work experience with individuals with disabilities preferred.
• Prior experience in direct care, behavioral support, or working with individuals with ASD, developmental, or intellectual disabilities preferred.
• Basic computer skills to enter case notes and communicate via email, video conferencing, etc.
• Ability to work independently, prioritize tasks, problem-solve, and follow through on responsibilities.
• Strong communication skills, both written and verbal, and the ability to model appropriate behavior and use neutral, professional documentation.
• Ability to work flexible hours as needed.
• Ability to safely perform physical intervention techniques in emergencies.
• Ability to walk, climb stairs, lift and carry up to 10 lbs.
• CPR/First Aid certification or ability to be certified (training provided).
• Valid unrestricted driver's license, proof of insurance, and access to a private vehicle for member transportation.
• Cell phone capable of installing an approved MFA security app for communication and emergencies.
• Pass CORI, SORI, DPPC, and national fingerprint background check.

Benefits

• Medical, dental, and vision insurance after one month of employment.
• Two weeks of vacation in the first year of employment, three weeks rate after first year.
• Three personal days per year.
• Up to seven sick days per year.
• 403(b) retirement program with agency match after one year.
• Mileage reimbursement.
• Tuition remission program.
• Employee referral program and more!

About Us

UCP of Western Massachusetts offers a variety of community programs and services for persons with disabilities and other similar service needs, including Assistive Technology, Early Intervention, Individual and Family Support, and Adult Family Care. We are COA accredited and guided by core principles of Respect, Integrity, Communication, and Empathy. We seek a motivated and talented individual who shares our commitment to providing a "Life Without Limits" for people with differing abilities.

Pay Range

\$18.50 - \$20.50 per hour

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