Family Specialist - AARS Youth MH

Job Summary

HealthRIGHT 360, a nonprofit organization and a family of programs, provides comprehensive healthcare services to vulnerable populations. Services include mental health care, residential and outpatient substance use treatment, and primary health services. The AARS program offers trauma-informed care, while the Family Specialist supports families facing complex challenges.

Responsibilities

• Participate in case conferences, team meetings, and care-coordination efforts to ensure holistic, integrated support for the family unit.
• Maintain accurate and timely documentation of family contacts, goals, service plans, and progress in accordance with agency and funder guidelines.
• Provide support and conduct regular check-ins to assess family well-being, reinforce goals, and build trust.
• Serve as a liaison between families and systems (schools, social services, mental health providers), ensuring family voices are heard and respected.
• Provide outreach and prevention services at school, clients’ homes, and other community sites such as Juvenile Hall.
• Work collaboratively with families to identify strengths, needs, and goals, supporting them through individualized service planning.
• Encourage and support active family involvement in services, team meetings, treatment planning, and decision-making processes.
• Connect families to appropriate community resources such as housing, food assistance, education, employment services, and healthcare.
• Offer parenting education and coaching using evidence-informed tools to promote safety, nurturing, and developmentally appropriate care.
• Absorb crises and connect families with appropriate immediate support and resources as needed.
• Engage with families in a culturally sensitive and trauma-informed manner, respecting individual backgrounds, beliefs, and traditions.
• Achieve service delivery goals as set forth by the program requirements.
• Ensure coverage during absences or unplanned events by coordinating with team members and management.
• Adjust workload as necessary to ensure uninterrupted service delivery, including stepping in to provide support during peak demand times or staff shortages.
• Adhere to the program’s scheduling protocols to maintain appropriate client-to-provider ratios.

Qualifications

• High School diploma or equivalent
• Valid CA Driver’s License
• First Aid & CPR certification
• Experience with system-involved families (e.g., child welfare, probation, behavioral health) is highly desirable
• Bachelor's degree in a related field preferred
• Familiarity with trauma-informed, strength-based, and culturally responsive practices
• Understanding of community resources, family dynamics, and child development
• Strong documentation and case note writing skills
• Empathy, adaptability, strong interpersonal communication, and a nonjudgmental approach