Family Services Specialist I/II

This position is located in Craig, Oklahoma.

Pay

• Level I H14A: $37,440.00 + Full State Employee Benefits
• Level II H14B: $40,248.00 + Full State Employee Benefits

Schedule

• This position may be full-time in an office setting, full-time work from home, or a hybrid of the two
• Occasional travel
• Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility (travel and lodging paid)

Requirements

• Must possess a valid driver’s license and maintain required car insurance

Qualifications

• Level I: Two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
• Level II: A bachelor’s degree; OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree; OR two years of experience as a Family Services Specialist.

Responsibilities

• Greet clients in a professional and kind manner via phone or in an OKDHS retail space
• Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services
• Interview clients in an office setting or via phone
• Manage a caseload
• Compile data and complete documentation for eligibility
• Make appropriate program referrals to community resources
• Participate in individual and staff conferences
• Attend all mandatory trainings associated with the position