Family Services Specialist I/II
About the role
This is a full-time position located in El Reno, Oklahoma, working Monday through Friday from 8:00 AM to 5:00 PM in an office setting. Travel is occasional; a valid driver’s license and proof of required car insurance are mandatory. Mandatory in‑office training, including JumpSTARt Training at a regional facility, is required (travel and lodging paid).
Responsibilities
- Greet clients in a professional and kind manner in an OKDHS retail space
- Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services
- Interview clients in an office setting or via phone
- Manage a caseload; compile data and complete documentation to determine eligibility
- Make appropriate program referrals to community resources
- Participate in individual and staff conferences
- Attend all mandatory training associated with the position
Qualifications
Level I: Two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II: A bachelor’s degree; OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree; OR two (2) years of experience as a Family Services Specialist.
Pay
- Level I H14A: $37,440.00 per year + Full State Employee Benefits
- Level II H14B: $40,248.00 per year + Full State Employee Benefits
Benefits
Full State Employee Benefits are included with both salary levels.
Schedule
Monday through Friday, 8:00 AM – 5:00 PM.