Family Services Specialist I/II

This is a full-time position in an office setting Monday through Friday 8:00 AM - 5:00 PM. This position is located in Tishomingo, Oklahoma. Annual Salary: Level I H14A: $37,440.00 + Full State Employee BenefitsLevel II H14B: $40,248.00 + Full State Employee Benefits Travel is occasional. Must possess a valid driver's license and maintain required car insurance. Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility. (Travel and lodging paid). Minimum Qualifications: Level I: Education and Experience requirements consist of two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience Level II: Education and Experience requirements consist of a bachelor’s degree; OR an associate’s degree plus two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment OR an equivalent combination of education and experience, substituting one (1) year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree; OR two (2) years of experience as a Family Services Specialist Job Responsibilities Greet clients in a professional and kind manner in an OKDHS retail spaceAssess the needs of individuals and determine eligibility for specific programs for Adult and Family ServicesInterview clients in an office setting or via phoneManage a caseload. Compile data and complete documentation to determine eligibility. Make appropriate program referrals to community resources. Participate in individual and staff conferences. Must attend all mandatory training associated with the position __________ If you have questions, please contact DHS.Careers@okdhs.org OKDHS is a Fair Chance Employer. This is a position in the Oklahoma Civil Service Announcement Number: 26-KM221 83003737/JR66399 Powered by JazzHR zdfbyyHXXD