Family Services Advocate - Baltimore City Head Start

About the role

The Y Family Services Manager plays a crucial role in ensuring 100% enrollment for Head Start programs and maintaining a waiting list. They advocate for families, develop trusting relationships, and provide support services to meet family goals.

Responsibilities

• Create and implement a Head Start recruitment plan for program participants
• Work within the community, with families, and with parents/guardians, acting as an advocate for families
• Develop and maintain trusting relationships with families and parents/guardians
• Identify family goals, strengths, and necessary services for each family
• Ensure parents have opportunities to enhance their skills and knowledge that aid in child development
• Work with families on an individualized basis
• Establish and maintain a waiting list for Head Start programs
• Collaborate with community partners to coordinate services
• Report on program progress and outcomes

Requirements

• An interest in the well-being and education of young children
• Enthusiasm, patience, good humor, and a good spirit
• The ability to clearly communicate and effectively listen to children, parents/guardians, members, and other Y associates
• At least 2 years of experience working with adults in the Human Services or Social Work field
• Prior Head Start experience (preferred)
• An associate's degree in social science, human services, or related field OR a bachelor's degree in family studies, social work, human services, or related field (preferred)

Qualifications

• Passion for making a difference in the community
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Knowledge of child development and family dynamics

Skills

• Excellent communication and relationship-building skills
• Strong organizational and problem-solving abilities
• Ability to manage multiple tasks and priorities
• Proficiency in Microsoft Office Suite

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage
• Flexible scheduling
• Competitive pay
• Generous paid time off
• Employer contributions to the Y retirement fund
• Opportunities for career advancement
• Training and development programs aligned with the Y's mission

Pay

Competitive salary based on experience and qualifications.

Schedule

Flexible schedule to accommodate the needs of the position and the community.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Flexible spending accounts for healthcare and dependent care
• Time off for personal and family needs
• Professional development opportunities

How This Role Contributes To The Y’s Mission

The Y Family Services Manager contributes to the Y's mission by working with economically disadvantaged families and their children to prepare them for success in school and life. They advocate for families, provide support services, and collaborate with community partners to ensure that families have access to the resources they need.

Application

To apply, please visit YMaryland.org/programs/headstart/headstartlocations and follow the application instructions provided there.