Family Resources Specialist

Employment Type: Full-time, Regular | Non-Exempt

About CDA

CDA Child Development Associates, Inc. (CDA) is a community-based, multiservice non-profit agency with over 300 employees dedicated to creating positive change in our local community. We believe that all families deserve equal access to supportive services that will promote children’s healthy development and future success.

Purpose Of Role

Under general direction, the Family Resources Specialist will support and provide resource services to case management staff and families, and will serve as a liaison among families, case management, and community agencies.

Responsibilities

• Work collaboratively with case management staff and community agencies to assess and support the needs of children and families.
• Provide information and/or refer clients to appropriate agencies in the community based on health or social service needs.
• Work with families in developing individualized plans to achieve and maintain their personal, social, economic, and emotional stability.
• Conduct follow-up procedures with families to ensure that their needs are met.
• Ensure family services are provided and/or obtained in a timely manner.
• Assist with developing, organizing, and conducting parent workshops and other activities that promote the Strengthening Families Five Protective Factors: parental resilience, knowledge of parenting and child development, concrete support in times of need, social connections, and social emotional competence of children.
• Provide outreach and share information about CDA at community events with families and partnering agencies.
• Participate in activities designed to ensure best practices and program quality.
• Attend community meetings and/or events to expand external partnerships and learn about available resources to families as assigned.
• Research relevant and current information about community agencies, resources, and services available to families.
• Take active steps to promote and encourage parent participation and involvement in program and community events.
• Assist with evaluating inventory of family resources in office lobbies.
• Update information in Community Resource Guide.
• Document information obtained through family contacts and services.
• Complete reports and follow-up requested by the Family Resources Supervisor and Program Director.
• Collect, monitor, and track identified family needs and interests in order to coordinate appropriate services.
• May assist with special projects at the discretion of the Family Resources Supervisor.
• Participate in on-site and off-site learning opportunities such as workshops, conferences, staff meetings and trainings.
• May represent program and Agency at professional organizations and community events or meetings as needed.

Requirements

• Bachelor’s degree in Social Work, Human Services, Child/Human Development, Family Marriage or related support field or any education, training, and/or experience that demonstrate possession of the knowledge, skills and abilities necessary to fulfill the job responsibilities listed above.
• Two (2) years of related experience including performing general clerical duties such as typing, filing, record keeping, and operating office machines such as copiers, scanners, fax and postal meters in a safe and efficient manner.
• Familiarity with the California Department of Social Services rules and regulations.
• Knowledge or training in Strengthening Families concept.
• Excellent oral and written communication skills to communicate with families from different cultural and socioeconomic backgrounds; able to work independently and in a team environment.
• Must be able to build positive, professional relationships with parents, always treating them with respect and privacy.
• Must maintain confidentiality at all times, within and outside of the program.
• Must possess excellent keyboarding, self-auditing for grammar, and have high-quality standards.
• Proficiency in Microsoft Office product suite including Word, Excel, Adobe, PowerPoint and Outlook. Knowledge of Microsoft Office templates and the use of styles in files.
• Demonstrate flexibility and agility to accomplish CDA’s mission.
• Bilingual (English/Spanish) preferred.

Pay

Hourly Rate: $33.07 (equivalent to $68,785.60 annually)

Schedule

Full-time, Monday – Friday, 40 hours per week, typically 8:30 am to 5:00 pm. However, may require evening and weekend hours based on the needs of the program.

Benefits

• Medical, Dental, and Vision - 80% paid by the employer in the first year, and 100% thereafter
• Ongoing Training and Staff Development opportunities
• Flexible Spending Account
• Legal Service Plans Available
• Paid Holidays, Sick Pay, and Vacation Time
• Additional Vacation Days – Earn up to 5 bonus days after 3 years, and up to 15 bonus days after 10 years
• Long-Term Disability
• Group and Voluntary Life Insurance Plan
• Annual Employer Contribution Plan and Employee 401(k) Contribution
• Employee Assistance Program