Family Resource Coordinator, Early Support for Infants & Toddlers Program

About the role

Founded in 1979 by a group of very involved, hands‑on, highly regarded therapists, Children’s Therapy Center is on a mission to maximize the potential of children with disabilities. Our approach is to dismantle racism and ableism by offering collaborative, personalized, and family‑centered physical, occupational, and speech therapy. We believe in the power of teamwork and offer early intervention services and multidisciplinary, play‑based, and child‑led early childhood special education. The Family Resources Coordinator (FRC) will work with families who have young children with developmental delays and disabilities, serving as the family’s primary contact while they receive Early Support services, ensuring compliance with Part C regulations, facilitating the Individualized Family Service Plan (IFSP), and coordinating services and resources in natural environments (home, community, inclusive playgroups, and secure virtual settings).

Responsibilities

• Participate as a member of a multi‑disciplinary team to conduct family‑centered, strengths‑based screenings, evaluations, and ongoing assessments to inform eligibility determination and contribute to full evaluation reports.
• Understand and educate parents and caregivers on the wide range of children’s development across individual, cultural, and community differences.
• Provide caregivers with culturally relevant support in the home, natural environment and/or telehealth, utilizing a coaching model that promotes health, well‑being, and development of the whole child.
• Coach parents and caregivers to support culturally relevant routines that promote health, well‑being, and development of the child.
• As part of the ESIT team, collaborate with caregivers to develop and/or implement the Individualized Family Service Plan (IFSP) that supports healthy racial, cultural, gender, socio‑economic and disability identity for children and caregivers.
• Develop strong relationships with caregivers and work collaboratively with community members and multi‑disciplinary ESIT team to meet family's needs.
• Participate as an active member of the ESIT team during team meetings, staffing, in‑services, peer coaching/consultation.
• Demonstrate ability to embrace, integrate and adapt to cultural, racial, linguistic, ethnic, and socio‑economic diversity into the daily curriculum by partnering with families and caregivers to incorporate and value aspects of language and traditions into the daily routine.
• Value and promote relationships between caregivers and children by fostering warm/healthy attachments and interactions.
• As a member of a multi‑disciplinary team, responsible for ensuring compliance with Children’s Therapy Center’s, IDEA Part B & C’s processes, policies, and timelines.

Requirements

• Minimum of AA degree OR equivalent experience in a field related to social services or early child development.
• Relevant education and/or experience in case management, social work/social welfare, family studies, infant mental health, early childhood development, and/or special education.
• Strong knowledge of child development (birth to three).
• Relevant education and/or experience working with families and young children in multi‑cultural setting preferred.
• Current CPR and First Aid certification, required.
• Strong communication skills, including the ability to convey thoughts and express ideas effectively using various oral, written, visual, and/or non‑verbal skills.
• Effective listening skills, including the ability to recognize, comprehend and appreciate various perspectives and diverse points of view.
• Organized and detail oriented, with the ability to organize work to meet various commitments and responsibilities.
• Ability to anticipate potential challenges, and adjust to changes as needed.
• Collaborative and participatory; serves as an active member of the team, inviting diverse perspectives to support organizational priorities and common goals.
• Demonstrated ability to include, value, respect, and engage perspectives that cross cultural backgrounds, lived experiences, and diverse points of view.
• Strong decision‑making skills, including the ability to complete duties factoring appropriate or relevant details, considerations, and input from all individuals impacted.
• Consciously and intentionally operates with self‑awareness; consistently seeking opportunities to learn and grow in proactive and respectful ways.
• Experience working with infants and toddlers with developmental disabilities; including those with feeding and sensory processing challenges.
• Bilingual, multi‑lingual speaking skills are a plus.