Family Resource Center Specialist - Bilingual Spanish

The Family Resource Specialist performs case management, linkage to family support services and public benefits enrollment, and outreach services to nurture and strengthen at-risk families in Alameda County. Special focus areas of this position include outreach to families with school-age children to gain access to health care, to help promote school readiness to families with young children, to identify families whose children are at-risk, and to provide appropriate clients with case management.

Qualifications and Competency Factors

• Bilingual Spanish Required
• Good interpersonal and communication skills
• Sensitive to the needs of the community with genuine desire to work with people in a compassionate and empathetic manner
• Ability to work with various public agencies, a culturally diverse staff and culturally diverse parents
• Ability to work independently and to exercise professional discretion and judgment
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Language skills that include the ability to read and interpret documents such as safety rules and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively and express ideas clearly with individuals and before groups
• Cultural sensitivity
• Basic computer competency

Responsibilities

• Provide family case management which involves assessment, follow up on assessments, family service plan development, referrals, consultations, access to services, and all other activities related to case management
• Affords families in gaining access to health care and/or other public benefits
• Reaches out to the most isolated families in the community to assist them to utilize available public institutions and services by providing bilingual and bicultural interpretation and translation
• Outreaches to immigrant and non-English speaking families to help understand cultural orientation and to develop cultural competence
• Inputs and maintains all required data for billing and client tracking purposes in a timely manner
• Provides community education presentations, parent workshops and parent training, when appropriate
• Performs other duties as assigned

Working Conditions and Job Setting

• Work is an office setting
• Work requires travel between sites to attend meetings
• Ability to drive, with appropriate driver’s license and insurance; or access to a car
• Periodic lifting up to 25 pounds is required

Benefits Information

• EBAC offers a uniquely generous PAID time off package including up to 15 paid Holidays a year, generous vacation accruals for eligible employees; and an outstandingly comprehensive benefits package that includes:
• Medical, Dental and Vision insurance
• Multiple options of Mental Health Care supports and services
• Chiropractic and Acupuncture benefits included in Medical plans
• Employer paid Basic Term Life/AD&D insurance; employee paid voluntary life insurance and AD&D (for employee, spouse and children if choose to elect)
• Accident, Critical illness and Hospital Indemnity coverage ( for employee, spouse and children if choose to elect )
• Tax deferred FSA (flexible spending account) for Health Care and/or Child Care; commuter benefits for Transit and/or Parking expenses
• 403b retirement program with an up to 4% Employer dollar to dollar Match after 1 year of employment
• Prepaid Legal Consultation and Identity Theft Protection insurance
• Pet Insurance to care for the four-legged family member(s)
• ScholarShare 529 Savings Plan for higher education expenses for the beneficiary includes employee, child or another family member, etc.