Family Preservation Services Case Manager

Responsibilities

• Provides for the safety, stability, and well-being of children and families during the referral period.
• Delivers culturally competent, strengths-based case management services to children and families consistent with evidence-based practice models.
• Makes decisions based on guidelines provided by the supervisor, family preservation standard procedures and policies, evidence-based practice models, and DCCCA organizational policies.
• Meets DCF timelines: connect with the family within 24 hours of referral, facilitate initial family meeting within 48 hours, complete assessment-based case plan within 20 days, and case closure within 3-6 months.
• Engages and partners with families to complete assessments and develop case plan goals and objectives.
• Meets with the family in the home weekly to monitor progress toward case plan goals and meets monthly with each child individually to assess child safety.
• Assesses each child's safety with every family contact and reports all suspected child abuse or neglect.
• Monitors family progress and service provision using assessment tools and updates the family case plan based on those assessments.
• Provides weekly home-based family skills training, which may include:
  • Nutrition
  • Hygiene
  • Household and Time Management
  • Home and Child Safety
  • Basic Parenting
  • Transportation
  • Problem Solving and Communication
• Works closely with the Family Support Worker to provide services for the family and make decisions about child well-being.
• Prioritizes identified problems, establishes goals and objectives, utilizes available resources, and arrives at decisions appropriate to the family.
• Completes and analyzes initial and ongoing family assessments related to safety, stability, and well-being, including mental health, substance abuse, education, emotional, social, and physical well-being, parenting, and parent-child relationships.
• Utilizes assessments to develop the case plan in partnership with the Family Support Worker/Family Mentor, child/ren, and family; makes community referrals as necessary.
• Completes and submits timely court reports; appears and testifies in court as required.
• Collects drug screens as necessary.
• Documents case information, including court reports, emails, and activities weekly.
• Responds promptly to family crisis situations, documents incidents, and is available 24/7 to clients.
• Regularly drives to various DCCCA locations and other business locations throughout the day or night as required.
• Promotes and practices teamwork in all activities.
• Fosters and maintains professional relationships with families, community partners, and peers.
• Participates in relevant professional development.

Requirements

• Bachelor's degree in human services is required.
• Prior work in behavioral health or children/family services is required; personal experience with addictions treatment is preferred.
• Strong verbal and written communication skills.
• Demonstrates flexibility and adaptability; able to shift styles to fit the needs of a wide range of cultures, people, and organizations.
• Solid commitment to the principles of support and advocacy for foster and adoptive families.
• Valid state Driver's License, in-force automobile liability insurance, and a Motor Vehicle Record (MVR) that meets organization's insurability standards as defined by DCCCA policy.
• Availability of reliable transportation is required.
• Requires frequent evening and weekend hours.