Family Practice Medical Assistant / LPN (experience required)

Patient Care

• Answers routine questions and resolves minor difficulties for patients.
• Documents all patient communication in patient charts, including Provider directed instructions.
• Supports patients with education and information on community resources, such as classes, support groups, and pharmacy assistance programs.
• Provides education and support to patients and families as directed by the Provider.
• Aids patients in setting basic self-management goals using active listening and behavior modification principles.
• Makes appointments as needed and directed by the Provider.

Clinical

• Assists with routine office examinations and procedures as directed by the Provider, including administering injections, medications, vaccinations, and blood draws.
• Documents all procedures in the patient’s chart.
• Documents all patient interactions, tracks and attaches laboratory and diagnostic test results to patient charts; communicates results and orders to patients as directed by the Provider.
• Serves as a liaison to pharmacies regarding new and refill prescriptions and follows up with patients as needed.
• Participates in patient and practice level meetings.
• Assists with patient/population communications such as calls or letters to remind of needed preventive or chronic care steps.

Operations

• Prepares, cleans, and sterilizes equipment and exam rooms according to standard safety and clinical protocols.
• Handles the proper disposal of infectious/hazardous waste according to OSHA guidelines.
• Inventories and requests supplies.
• Participates in quality improvement activities such as meetings, PDSA, pilots, data collection, evaluation of practice or location performance metrics, etc.
• Supports a shared goal model to achieve high-quality care that is patient and family centered.
• Facilitates coordination of care following hospital, ER utilization, or follow-up from specialty providers.
• May participate in team meetings and quality improvement activities as necessary.

Supervisory Responsibilities

No direct reports.

Qualifications

• High School diploma or equivalent and graduation from an accredited program for Medical Assistants.
• MA Registration or Certification required.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

• To perform this job successfully, an individual should have the ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.

Certificates, Licenses, Registrations

• CPR certification required.
• Certified or Registered Medical Assistant required.

Other Skills, Knowledge and Abilities

• Ability to speak Spanish desirable.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Knowledge of medical equipment and instruments to administer patient care.
• Skills in taking vital signs.
• Skills in maintaining records and recording test results.
• Skills with geriatric patients and patients in lower socio-economic sectors of the community.

Physical Demands

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

• While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals and risk of radiation.
• The noise level in the work environment is usually moderate.

Compensation

The starting rate hourly for the position is $18.85/hour for MA's and $25.36/hour for LPN's. The starting rate has the potential to go up depending on years of relevant experience.

Schedule

Typically 7:30 am- 4:30. There are days where you will be required to stay until 5:30 for late providers. This role is 40 hours per week and there are no exceptions with this role.