Family Enterprise Operations Specialist

About the role

This is a unique opportunity to work with the multi-generational owner family behind IDEAL Industries, a privately held, global manufacturing company founded in 1916 by J. Walter Becker. For more than a century, the IDEAL family has stewarded the company with a long-term, values-driven mindset, believing that strong relationships (with employees, customers, communities, and one another) are the foundation of enduring success. Today, IDEAL remains proudly family-owned and spans multiple living generations, reflecting both the legacy of its founder and the ongoing evolution of a growing family enterprise.

Responsibilities

• Coordinate logistics and operations for family enterprise governance bodies, including the Family Enterprise Council, Family Assembly, committees, and working groups
• Prepare meeting materials (agendas, presentations, briefing documents), track action items, and support follow-up execution
• Maintain governance calendars, annual cycles, and key deliverables to ensure consistency and continuity
• Support preparation and distribution of family communications, including newsletters, updates, invitations, and surveys
• Aid in family engagement initiatives, educational programming, and events (virtual and in-person)
• Maintain organized records of communications, attendance, and participation metrics
• Support reporting related to family engagement, participation, and governance activity
• Aid in content management across family-facing platforms or tools (e.g., portals, shared drives)
• Cross-functional coordination with internal teams to support family enterprise initiatives
• Coordinate with external vendors, consultants, or facilitators as needed
• Ensure family enterprise activities align with IDEAL policies, values, and best practices
• Support budgeting and expense tracking related to family governance and engagement activities
• Identify process improvements to enhance efficiency, consistency, and the family member experience
• Provide general administrative support to the Family Enterprise Council Chair and related bodies as needed

Requirements

• 3–5 years of experience in operations, project coordination, executive support, governance, or a related role
• Strong organizational skills with exceptional attention to detail and follow-through
• Excellent written and verbal communication skills
• High degree of professionalism, discretion, and ability to manage confidential information
• Proficiency with Microsoft 365 tools (Outlook, Excel, PowerPoint, Word, Teams)

Preferred

• Experience working with family enterprises, boards, councils, foundations, or complex stakeholder groups
• Familiarity with governance structures, committee workflows, or shareholder relations
• Comfort working in a values-driven, multigenerational, and relationship-centered environment

Core Competencies

• Operational excellence and reliability
• Clear, respectful communication
• Strong judgment and confidentiality
• Relationship and trust-building
• Adaptability and service-oriented mindset

Benefits

• Medical, Dental & Vision Insurance
• Education Reimbursement
• Wellness Programs
• 401k with Company Match
• Cash Balance Pension Plan

Pay

The expected salary for this position is between $76,303.00 and $102,627.00. This range represents a good faith estimate for the position and actual compensation will be based on numerous factors including knowledge, location, skills, training and experience.

Schedule

IDEAL employees enjoy a wide range of valuable benefits including:

• Paid time off programs such as Vacation, Personal Days, Volunteer Time, Holidays, and Parental Leave