Family Engagement Coordinator, Waypoint Academy - $75,000/year USD

What You Will Be Doing

• Oversight of the admissions inbox for prompt, clear, and professional responses to prospective families.
• Leading families through each stage of the admissions process with reliable follow-up and clearly defined next steps.
• Facilitating and executing admissions events such as information sessions, shadow days, and community gatherings.
• Collaborating with campus staff to arrange student visits and delivering a seamless experience.
• Keeping admissions records current and accurate, tracking every application and point of contact.

Basic Requirements

• 2+ years of customer-facing or operations-focused experience.
• Strong written and verbal communication skills.
• High attention to detail and experience managing records or CRM systems.
• Ability to stay organized while managing multiple priorities.
• Comfortable balancing remote work with in-person event responsibilities.

Nice-to-have Requirements

• Experience in admissions, education, or enrollment operations.
• Background supporting events or high-touch customer experiences.
• Experience working in fast-paced, evolving environments.
• Appreciation for outdoor, experiential, or non-traditional learning models, with the ability to communicate that value naturally to families.

About Waypoint Academy

Nature-based school that blends rigorous academics with real-world challenges.

What You Won’t Be Doing

Serving in a back-office capacity with minimal family engagement, working within a slow-moving or overly bureaucratic structure, concentrating solely on correspondence without accountability for execution and delivery, developing admissions strategy or rendering final enrollment determinations.

Contact Information

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. For more details, consult www.crossover.com/help-and-faqs.

Crossover Job Code

LJ-5778-US-Dripping-FamilyEngageme.009