Family Care Manager (Bilingual)

About the role

We are seeking a Bilingual Family Care Manager to join our Linkages to Learning team at Weller Road Elementary School in Silver Spring. This role is responsible for direct care management services within a school and community-based program.

Responsibilities

• Completes comprehensive needs and strength assessments with youth and families resulting in individualized service plans and goals and appropriate crisis intervention or support as needed.
• Consults and collaborates effectively with colleagues, school staff, and other community agencies to provide comprehensive services for clients.
• Offers information and referral support for community members, school staff, etc.
• Provides ongoing social services to clients which may include securing needed resources, providing necessary referrals, and ensuring any court-ordered requirements are met.
• Affords assistance with completing applications for programs and services that align with service plan goals.
• Maintains compliance with School Based Services contract including: Meeting productivity requirements, maintaining minimum caseload requirements, and timely submission of data to support program reporting requirements.
• Conducts psycho-educational groups, educational workshops, and resource presentations as appropriate.
• Incorporates evidence-based practices and individualizes activities to support students and families with a variety of physical, emotional, and social needs.
• Maintains accurate, thorough, and timely documentation of client records.
• Documents and evaluates services provided and client progress, updates service plan at regular intervals.
• Manages funds in assigned budget categories and utilizes assigned client needs funds to support service plan and client goal achievement.
• Affords assistance with seasonal events, such as camp registration, school supply drive, holiday giving program, and other activities for the school community.
• Provides translation and interpretation services for clients and others as time allows.
• Utilizes regular supervision with Manager to evaluate and improve the quality of care management services and ensures that services are culturally appropriate for the client.
• Maintains client confidentiality according to EveryMind Confidentiality Policy.
• Other duties as assigned.

Qualifications

• Strong Personal Resilience and Mental Health: Given the high-stress nature of the role, it is essential that candidates possess a high level of personal resilience and maintain stable mental health.
• Education: Bachelor’s degree in social service field required.
• Experience: 1 year of successful experience in the human services field, required. Experience with case management service delivery preferred.
• Skills: Strong interpersonal and communication skills. Demonstrated organizational and community building skills. Ability to manage multiple priorities. Accurate record keeping and data entry proficiency.
• Bilingual proficiency in Spanish/English required.