Family Care Coordinator

About the role

Provides day-to-day oversight for Family Care Program, ISS Program, and Families In Need Program. Provides supervision for said programs to ensure compliance with all fiscal, regulatory, and CDS Monarch policies and procedures. Acts as a representative of CDS Monarch at all times for the benefit of all said programs.

Responsibilities

• Ensures daily program compliance with OPWDD regulations and CDS Monarch Policy and Procedures for all programs.
• Ensures any re-certifications are submitted in a timely basis.
• Assures all paperwork is completed and policies are adhered to.
• Ensures required staff training compliance is met for all applicable programs.
• Reviews monthly documentation as it pertains to each program.
• Maintains organized records pertaining to each program.
• Completes requests and submits for payments as applicable to each program.
• Ensures compliance with all billing requirements.
• Provides administrative on-call support for Family Care providers and individuals.
• Attends all annual and bi-annual case reviews and creates/revises individuals protective oversight plans and residential habilitation plans.
• Follows agency policy and procedure for record storage and retention.
• Provides designated quality assurance inspections of Family Care records and homes.
• Completes Family Care Provider payroll.
• Attends home visits monthly.
• Reviews and obtains approval for Families in Need requests.
• Completes and submits bi-annual ISS reports.

Requirements

• Must be at least 18 years of age.
• Maintain all required certification/training by State regulation and CDS Monarch policy.

Qualifications

Bachelor’s Degree in a human service related field preferred. Two years’ experience in Service Coordination with individuals with Developmental Disabilities.

Skills

• Knowledge of Medicaid Services Coordination and/or Broker.
• Experience working with families and customer service.
• Ability to work independently and motivate others.
• Excellent communication skills.