Family and Internal Medicine Medical Director

About the role

The Medical Director aids the Chief Clinical Officer with oversight and coordination of quality comprehensive medical care to a variety of center patients, in an efficient and cost-effective manner, for both the health centers and the organization. Provides comprehensive care appropriate to specialty using identification, management and/or referral for preventive care, chronic care and health promotion. Maintains active clinical practice as required for role.

Every Adelante Healthcare leader will strive to maximize the performance and contribution of each team member and the community served every day. Leaders are expected to set clear performance expectations, establish specific measurable goals, provide ongoing feedback and coaching, and model the highest standards of personal integrity, professionalism, and competence.

Responsibilities

• Serve as primary liaison between providers and all levels of employees within the organization
• Assist with developing, coordinating, and enforcing clinical and operational policies and procedures; educate clinical staff on rationale and need for adherence
• Assist in implementing the Patient Centered Medical Home model, including improving clinical workflows and patient satisfaction
• Teach and support the care delivery integration model of care
• Supervise, monitor, audit, and evaluate providers
• Assist with recruitment of medical staff, including interviewing candidates
• Participate in management of PTO, coverage, and schedule changes
• Assist with development and coordination of diagnosis-related practices and care guidelines
• Manage all relevant standing orders
• Meet routinely with all providers one-on-one to review organization objectives, performance measures, professional growth, and development
• Lead regular meetings of the medical staff at their health center
• Assist in maintenance of clinical coverage when needed
• Provide onboarding, orientation, and mentoring to all new providers
• Meet regularly with the Chief Clinical Officer and other leaders to improve clinical care and processes
• Facilitate implementation of new projects and initiatives
• Monitor compliance with regulatory requirements
• Work with the Chief Clinical Officer to provide/develop strategies to continually monitor provider performance expectations specific to access and productivity/revenue and to strategize corrective actions if expectations are not met
• Partner with other specialty medical directors to ensure consistency across service lines
• Work with the Chief Clinical Officer to develop/provide input on the budget process for all clinical departments
• Provide proactive guidance that focuses on encouraging all clinicians to implement best practices and model exemplary behaviors
• Work with the People Services team and other team members to address escalated patient concerns regarding clinical care or staff concerns
• Coordinate and oversee all medical care provided at each health center and ensure quality of services rendered
• Work to strengthen provider engagement and satisfaction

Qualifications

• Medical Doctor, Doctor of Osteopathy, or Advanced Practice Provider as appropriate for role
• Master’s Degree or equivalent in Public Health Administration or related field preferred
• Three (3) years of clinical provider experience in a healthcare system with an excellent track record
• Two years of experience working in a management capacity in a healthcare institution or agency; strong preference for community health center/FQHC background
• Proof of successful National Board completion or certification
• Meets requirements of Medical Staff membership
• Completion of an accredited United States residency program in: Internal Medicine, Family Medicine, Pediatrics, or OB/GYN as appropriate for the role; Advanced Practice Provider with training in family medicine
• Current license in good standing (if not in AZ must obtain before start date)
• Valid unrestricted DEA certificate
• Certification to perform cardiopulmonary resuscitation for the Health Care Professional (BLS) and AED through courses that follow the guidelines from the American Heart Association or Red Cross (cognitive and skills evaluations)
• Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
• Demonstrated understanding of clinical methods and techniques
• Ability to meet and deal effectively with all levels of staff, patients, professionals, and community partners
• Communicate effectively and diplomatically with patients and personnel, both orally and in writing
• Basic computer efficiency
• Valid AZ driver’s license
• Commitment to Adelante Healthcare mission, vision, and values
• Competency in dealing with people of various cultures and social status