Family Advocate (Bilingual Spanish)

About the Role

The Family Advocate engages Head Start families to promote children’s healthy development and school readiness. Using principles of family engagement, the Advocate supports families in their roles, encourages parent/child interactions, and enhances family wellbeing. The role provides intensive, targeted support to vulnerable families and families of children with chronic health conditions or special needs, expanding engagement strategies to foster a sense of belonging and shared community.

Acelero Learning’s mission is to design and deliver research‑based approaches that eliminate gaps between young children’s potential and their achievement. The organization values data‑informed learning, transparent communication, growth mindset, championing equality, and caring teams and communities.

Responsibilities

• Engage families in individualized, in‑home, and group experiences to enhance parent/child interactions that foster school readiness.
• Manage core functions including ERSEA, record keeping, reporting, ongoing monitoring, planning, and implementation of a safe, healthy learning environment.
• Participate in outreach, recruitment, and attendance follow‑up activities to motivate active family participation.
• Assist families with application completion, collecting missing documents, and gathering health‑related information.
• Maintain funded enrollment levels, collaborate with FSC/ERSEA Lead to fill vacancies, and analyze enrollment data for planning.
• Create attendance goals for families with attendance below 80% and complete related data entry.
• Establish and maintain relationships with community partners to strengthen access to resources and training identified as priority goals by families.
• Participate in assigned meetings, events, and training as required.

Qualifications

• Associate or Bachelor’s degree in Social Work, Human Services, Family Services, Counseling, or a related field preferred; alternatively, an AA or BA in another field with a commitment to complete a Family Services Certificate/Credential within 18 months of hire.
• Demonstrated experience, training, and skill in assisting parents of young children to advocate for their families (required); experience in low‑income, diverse communities preferred.
• Physical exam and background checks are required.
• Travel up to 10 % of the time (local or long‑distance) for work‑related meetings and functions; reliable personal transportation is required.
• Valid driver’s license and reliable transportation.

Pay

This position pays between $19.61 and $20.90 hourly, based on education and years of experience.

Benefits

• Medical, Dental, and Vision Insurance with multiple plan options.
• Health Savings Account (HSA) with company contributions up to $400 per individual and $800 per family annually.
• Flexible Spending Accounts (FSA) for health and dependent care expenses.
• 401(k) Retirement Plan with up to 3 % company match.
• Short‑Term and Long‑Term Disability and Basic Life Insurance.
• Up to $500 per year in Professional Development reimbursements.
• Employee Assistance Program (EAP) with counseling and mental wellness support.
• Wellness programs, including virtual fitness, nutrition, and mindfulness classes.
• Pet Insurance, Legal Assistance, ID Theft Protection, and employee discount perks.
• Average of 5 weeks paid time off during the first year of employment.