Falcon Team Lead Aircraft Maintenance - 1578

West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

About the role

The Team Lead's responsibility is to supervise a team and direct project flow. In addition to leadership skills, this position requires extensive knowledge of engine and aircraft systems, including the ability to troubleshoot in the areas of hydraulic, pneumatic and electrical systems. This position also supervises the inspection of aircraft or mechanical systems. Job duties will vary each day and will encompass projects as coordinated with the Program Manager. Will be required to work independently and lead multiple projects. Will have direct customer contact and supervise programs and customer sales.

Responsibilities

• Team Management: Supervise, mentor, and guide a team of aviation maintenance and services technicians, foster a positive work environment, encourage teamwork, and enhance technician skills through on-the-job training and performance coaching. Participate in hiring and disciplinary matters while conducting quarterly performance assessments and feedback. Ideal candidate as a successor to the Program or Project Manager and receives mentoring as well.
• Program Operations: Provide daily oversight of assigned technicians to include setting technician work schedules and being available to support meeting aircraft deliveries, reviewing time charges and daily manpower scheduling. Collaborate with assigned Leads to ensure adequate manpower, parts and other resource needs for project success. Partner with other Team Leads to adjust manpower by team to ensure program goals and aircraft schedules are met accordingly.
• Compliance and Safety: Ensure strict adherence to aviation regulations, safety protocols, and company policies to maintain a safe working environment for all team members and customers.
• Quality Assurance: Conduct regular audits and inspections to ensure the highest standards of service delivery and compliance with company quality assurance guidelines.
• Training and Development: Coordinate and conduct training programs to equip team members with the necessary skills and knowledge to perform their duties effectively and build skill proficiency.
• Process Improvement: Identify areas for process enhancement and implement strategies to optimize team workflows, efficiency, and overall productivity.
• Resource Management: Oversee the maintenance of service center tools, equipment, and hangar spaces to ensure adequate availability and proper storage or working order. Address concerns and needs timely to the Program Manager.
• Reporting and Documentation: Ensure all assigned team members maintain accurate and up-to-date records of activities, to include work orders, R&I forms, parts tags, resolutions, reports, and relevant documentation.
• Effectively and clearly communicate (i.e., speak, write, read) in English.
• Direct the work and flow of multiple projects.
• Supervise team members in daily operations and duties.
• Completion of work orders, FAA paperwork and billing items.
• Develop, supervise and grow maintenance program on particular models.
• Understand and implement regulations and guidelines.
• Troubleshoot and evaluate system operations.
• Work with others in a professional manner.
• Coordinate projects through strong team management skills.
• Attend work every day as scheduled to include overtime and weekend assignments.
• Notify supervisor in advance of shift starting if unable to work.
• Perform all work in accordance with Federal Aviation Administration guidelines.
• Follow all company and safety rules during performance of duties.
• Maintain customer oriented work habits.

Requirements

• High school diploma or equivalent, and Airframe and Powerplant License are required.
• Aircraft specific factory training is preferred.
• A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.
• 10 years’ experience on aircraft maintenance preferred.
• 4+ years on program specific aircraft.
• Self-motivated and able to perform in a fast paced environment where working under specific deadlines and time constraints will be common.
• Reliable transportation to get to work each and every day.

Skills

• Extensive knowledge of engine and aircraft systems, including troubleshooting hydraulic, pneumatic, and electrical systems.
• Leadership and team management skills.
• Strong customer contact and conflict resolution skills.
• Ability to work independently and lead multiple projects.
• Professional communication skills (speaking, writing, reading in English).
• Coordination and project management skills.

Physical Requirements

• Lifts 50 lbs.
• Routine walking, bending, squatting, or sitting.
• Routine or repetitive physical motion with arms and hands.
• Climb ladders and stairs, work in small restricted areas.
• Standing for long periods of time.
• Basic computer operations.

Mental Requirements

• Understanding and implementation of regulations and guidelines.
• Troubleshooting or evaluating system operation.
• Working with others in a professional manner.
• Coordination of projects.
• Team management skills.
• Extensive customer contact skills.

Working Conditions

• Work is performed in a hangar environment subject to extreme temperature variations from very cold to very hot.
• Work outside during aircraft runs will occur.
• Varied positions in and around the aircraft.

Equipment Used

• Personal hand tools supplied by the mechanic.
• Pneumatic, hydraulic, and electrical equipment.
• Jacks, stands, lifts, and other support devices.
• Tugs, power carts, and other engine powered equipment.
• Personal computer and work order prints.

Supervision

• Work under supervision of assigned Program Manager and Director of Maintenance.
• Directly supervise other technicians.
• Minimal supervision from the Program Manager.
• Work with other Team Leaders on multiple projects in a cooperative manner.

Pay

The hourly rate for this position generally ranges between $47 - $55. Actual hourly rate will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Additional compensation in the form of a shift differential will be provided if the employee is assigned to an alternate shift. The range listed is just one component of the total compensation package. Other forms of compensation include a semi-annual discretionary bonus, 401(k) company match, and employer contribution to a Health Savings Account (HSA).

Benefits

• Benefits effective day one for eligible employees.
• Medical, Dental, and Vision Coverage with Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Life Insurance, Disability Benefits & Supplemental Benefits.
• 401(k) Plan with Employee Contributions & Employer Match.
• Paid Company Holidays & Weekly Paid Time Off Accruals.
• Flexible Work Schedules include 5x8, 4x10, and 3x12.
• Weekly Competitive & Industry Leading Pay means you are paid more often.
• Bonus Opportunity based on Company and Site Performance.
• Internal Mobility & Career Advancement opportunities.