Falcon Team Lead, Aircraft Maintenance - 1191

About the role

West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

Responsibilities

• Supervise, mentor, and guide a team of aviation maintenance and services technicians, foster a positive work environment, encourage teamwork, and enhance technician skills through on-the-job training and performance coaching.
• Participate in hiring and disciplinary matters while conducting quarterly performance assessments and feedback.
• Provide daily oversight of assigned technicians to include setting technician work schedules and being available to support meeting aircraft deliveries, reviewing time charges and daily manpower scheduling.
• Collaborate with assigned Leads to ensure adequate manpower, parts and other resource needs for project success.
• Partner with other Team Leads to adjust manpower by team to ensure program goals and aircraft schedules are met accordingly.
• Ensure strict adherence to aviation regulations, safety protocols, and company policies to maintain a safe working environment for all team members and customers.
• Conduct regular audits and inspections to ensure the highest standards of service delivery and compliance with company quality assurance guidelines.
• Coordinate and conduct training programs to equip team members with the necessary skills and knowledge to perform their duties effectively and build skill proficiency.
• Identify areas for process enhancement and implement strategies to optimize team workflows, efficiency, and overall productivity.
• Oversee the maintenance of service center tools, equipment, and hangar spaces to ensure adequate availability and proper storage or working order.
• Ensure all assigned team members maintain accurate and up-to-date records of activities, to include work orders, R&I forms, parts tags, resolutions, reports, and relevant documentation.
• Effectively and clearly communicate (i.e., speak, write, read) in English.

Requirements

• A High school diploma or equivalent, and Airframe and Powerplant License are required.
• Aircraft specific factory training is preferred.
• A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.

Qualifications

• 10 years’ experience on aircraft maintenance preferred.
• 4+ years on program specific aircraft.

Skills

• Extensive knowledge of engine and aircraft systems, including the ability to troubleshoot in the areas of hydraulic, pneumatic and electrical systems.
• Ability to supervise the inspection of aircraft or mechanical systems.
• Strong team management and leadership skills.
• Extensive customer contact skills.
• Troubleshoot or evaluate system operation.
• Coordinate projects through strong team management skills.

Physical Requirements

• Lifts 50 lbs.
• Routine walking, bending and squatting or sitting.
• Routine or repetitive physical motion with arms and hands.
• Climb ladders and stairs, work in small restricted areas.
• Standing for long periods of time.
• Basic computer operations.

Mental Requirements

• Understanding and implementation of regulations and guidelines.
• Troubleshoot or evaluate system operation.
• Work with others in a professional manner.
• Coordinate projects.
• Team management skills.
• Extensive customer contact skills.

Working Conditions

• Work is performed in a hangar environment subject to extreme temperature variations from very cold to very hot.
• Work outside during aircraft runs will occur.
• Varied positions in and around the aircraft.

Equipment Used

• Personal hand tools supplied by the mechanic.
• Pneumatic, hydraulic and electrical equipment.
• Jacks, stands, lifts and other support devices.
• Tugs, power carts and other engine powered equipment.
• Personal computer and work order prints.

Benefits

• Medical and dental coverage starting on day one.
• 401K match.
• Time off accruals.
• Weekly pay days.