Fairfield Inn & Suites San Jose Airport - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel at home.
• Communication Champ: Clear, confident, and smiling communication for guests and team coordination.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing reservations, check-ins, check-outs, and financial details efficiently.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• After an initial waiting period, eligible for a competitive benefits package including:
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

• Adjacent to the VTA light rail station
• Easy access to downtown San Jose and premier attractions
• Complimentary shuttle from Norman Y Mineta San Jose International Airport
• Free Wi-Fi and flat-panel TVs for guest convenience
• Picturesque courtyard with ample seating and palm trees